The verdict
On the data we hold, RingCentral comes out ahead. Here is why, point by point.
What the data says
- RingCentral covers more of the features we compared: 2 of 2, against 1.
- Both have an API and an MCP server, so either works with AI employees.
- In our Sales calls ranking, RingCentral places 6 and Gong 1 of 16.
Side by side
| 6 points compared | ||
|---|---|---|
| Starts at | Not known yet | $20/mo |
| Free plan | No | No |
| API | Yes | Yes |
| MCP server | Yes | Yes |
| AI call summaries & transcripts | Yes | Yes |
| Power/auto dialer | No | Yes |
| Links |
Plans and pricing
Gong
Pricing not in our catalogue yet.
RingCentral
- CoreRingEX per user, 1 to 5 and 6 to 100 users; unlimited domestic calling, call recording, HD meetings; MCP connectors listed.$30/mo/seat
- AdvancedRingEX per user; adds CRM integrations, multiple sites and core reporting.$35/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Gong if…
Revenue leaders, sales managers and RevOps in teams large enough to coach and forecast, who want calls, pipeline and forecasts analysed in one system on top of their CRM.
Choose RingCentral if…
Growing teams of five to hundreds that need a cloud phone system with SMS, meetings and CRM integrations, for example sales and support teams across several locations.
Other options worth a look
Tool·Client acquisitionEmbeds calling, SMS and video inside your CRM so every customer interaction is logged and contextual.Sales calls
From $30/moAffiliate link
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link
Tool·Client acquisitionRecord meetings, write notes automatically and layer on deal forecasting and sales coaching.Sales calls
From $3.25/mo yearly- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link
Tool·Client acquisitionRecords and transcribes video calls across major platforms, then automatically generates summaries and action items.Sales calls
From $15/mo yearlyFree plan