Website

Your website is your first impression and your sales team rolled into one. What it says and how it feels matters.

Chapters

  1. Article2 min

    A foundation isn't finished until you can measure it

    Analytics, event tracking and a regular review turn a B2B website from a black box into something you can see and improve.

  2. Article2 min

    A landing page is a decision machine, not a smaller website

    A landing page is not a small website. It exists to get one visitor who already knows what they want to make one decision.

  3. Article1 min

    About page

    Visitors often leave an About page unsure who you are or why to trust you. This guide shows how to state your story, proof, and next step clearly.

  4. Article1 min

    Blog and resources

  5. Article1 min

    Build a single clear path, not a maze of choices

    A page with a dozen equal calls to action gets none of them clicked, so give each page one clear path and a single primary action.

  6. Article2 min

    Build forty one-job pages, not one everything-page

    Build many focused landing pages, one per search intent, instead of one page for every audience. AI agents make that set cheap to keep.

  7. Article2 min

    Build on a structure you can change without a project

    Choose a CMS and page structure the marketing team can edit without developers, because the first version will be wrong and must change often.

  8. Article1 min

    Case studies

  9. Article2 min

    Common failures

    Company brochure copy, unclear heroes, too many calls to action, slow pages and missing measurement are the usual website failures and fixes.

  10. Article2 min

    Common failures

    Tailor page messaging to match visitor intent: a searcher and an ad clicker have different expectations, and one message cannot satisfy both.

  11. Article2 min

    Conversion does not stop at submit: close the loop with speed-to-lead

    The form fill starts a clock. Reply to new leads within minutes, because a slow follow up wastes everything the page earned.

  12. Article1 min

    Earn attention before you ask for it

    Gating content before proving value kills engagement, so give useful material freely and ask for details once the visitor trusts you.

  13. Article1 min

    Engagement is a means, not a metric to chase

    Engagement is evidence that visitors are moving toward a decision, so optimise for the decision rather than time on page or scroll depth.

  14. Article2 min

    FAQs

    Watch intent signals like scroll depth on key pages, primary action clicks and return visits, and read high traffic with low engagement as a mismatch.

  15. Article3 min

    FAQs

    Answers on homepage length, the pages to build first, which calls to action to use and how to measure what a B2B site does.

  16. Article1 min

    Homepage

  17. Article1 min

    Measure intent, then change one thing and watch

    Choose the few signals that read buyer intent, change one thing at a time and let the data give the verdict instead of the loudest opinion.

  18. Article2 min

    Message match: finish the sentence the ad started

    Land visitors on a headline that finishes the exact promise the ad or email made, since a mismatch wastes the click you paid for.

  19. Article2 min

    One clear next step beats a menu of options

    Give every page one primary call to action, because a menu of demos, trials and downloads leaves visitors choosing nothing.

  20. Article2 min

    One job, one CTA: the focus law

    Give a landing page one call to action and repeat it down the page. More options only add decision fatigue and cost conversions.

  21. Article1 min

    Pricing page

  22. Article2 min

    Proof carries the page: the 1-3-1 skeleton

    Build each landing page on one promise, three proofs and one action, showing the outcome and answering the doubt that stops a visitor.

  23. Article2 min

    Proof does the selling, claims do not

    Buyers skip generic claims, so replace them with named customers, specific numbers and case studies that make each claim verifiable.

  24. Article1 min

    Show, don't tell, and make the product the hero

    Adjectives like intuitive convince nobody, so show the product doing something useful within seconds and let visitors see it for themselves.

  25. Article1 min

    Speed and clarity are engagement features, not technical chores

    Slow or confusing pages lose visitors before they read a word, so treat load speed and clarity as conversion work, above all on mobile.

  26. Article2 min

    Speed and clarity beat beauty, every time

    Load time and a clear path to action move conversion far more than typefaces and animation, so fix speed and clarity first.

  27. Article2 min

    Speed is a conversion feature

    Slow pages lose conversions before they even load. Treat page speed as a conversion number owned by whoever owns the conversion rate.

  28. Article1 min

    The first screen decides whether anyone stays

    The first screen must answer whether the product is for this visitor and can solve their problem within seconds, or they leave.

  29. Article2 min

    The form is a filter, not a gate

    Long forms scare off good B2B leads. Ask for little at the door and qualify afterwards, treating the form as a filter rather than a gate.

  30. Article2 min

    The friction ledger: what actually leaks conversion

    Audit a landing page against six items that measurably leak conversion before touching copy or design.

  31. Article2 min

    The hero has five seconds to answer three questions

    Above the fold, a visitor must learn what you do, who it is for and what to do next within five seconds, or they leave.

  32. Article4 min

    Your website is a salesperson, not a brochure

    Extract insights with customer interviews and heatmaps: numbers alone rarely explain why visitors hesitate.

  33. Article3 min

    How to run qualitative research

    Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.

  34. Article5 min

    Identify your best pages and redirect traffic

    Don't build new pages yet. First, analyse which current pages convert best and redirect underperforming traffic there. Quick win with zero build time.

  35. Article3 min

    How to write an about page that builds trust

    Write an about page that answers a buyer's three trust questions in order, with a clear opening, checkable proof, real people and one next step.

  36. Article5 min

    Optimise existing pages for mobile and message match

    60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.

  37. Article6 min

    Build segment-specific pages only where volume justifies it

    Calculate which segments need dedicated pages based on traffic volume and message distance. If belief gaps are close, segments can share pages. If gaps are large and volume is high, build separate pages.

  38. Article6 min

    Test systematically and apply learnings

    A/B test one element at a time on highest-traffic pages. Start with headlines (biggest impact), then proof, then CTA. Apply winning patterns across similar pages without re-testing everything.

  39. Article3 min

    Run monthly landing page audits

    Run a one-hour monthly check of your landing pages covering numbers, behaviour, message match, technical health and freshness, and fix the three issues that matter most.

  40. Article3 min

    Test above-the-fold variants

    Run clean above-the-fold tests: pick one page, one metric and one change, run it for two full weeks, and log what you learned so the next test starts from evidence.

  41. Article3 min

    Improve page speed and mobile experience

    Measure your key landing pages on a phone, fix the three biggest speed bottlenecks and set limits so the pages do not slow down again.

  42. Article3 min

    Personalise pages by traffic source

    Change the headline, proof and call to action on a page depending on where the visitor came from, using simple rules and tracking parameters that need no personalisation platform.

Tools

  • Carrd logo
    ToolClient acquisition
    Builds simple responsive one-page websites without any code, using templates and drag-and-drop design.

    Website

    Free plan
  • Framer logo
    ToolClient acquisition
    Build and host responsive marketing sites with a visual canvas, built-in CMS and AI.

    Website

    Free plan
  • Google Analytics logo
    ToolClient acquisition
    Measure website and app traffic, user behaviour, conversions, and revenue with free event-based analytics.

    Tracking

    Free plan
  • Hotjar logo
    Tool
    Shows visitor behaviour through heatmaps, session recordings and on-site surveys to uncover friction.

    Product analytics

    Free plan
  • HubSpot logo
    ToolClient acquisition
    Combines CRM, marketing, sales and customer service around a shared contact database with a free tier.

    CRM

    Free plan
  • LinkedIn logo
    ToolClient acquisition
    Professional network where B2B founders and sellers research, connect with and reach out to decision-makers.

    Outbound

    Free plan
  • Microsoft Clarity logo
    ToolClient acquisition
    View session recordings and heatmaps free to understand how users navigate your website or app.

    Tracking

    Free plan
  • Notion AI logo
    ToolPeople
    Automatically transcribes and summarises your meetings directly into your Notion workspace for teams.

    Project management

    Free plan
  • Sellfy logo
    ToolClient acquisition
    Sells digital products, subscriptions and physical goods from a simple online storefront with checkout built in.

    Website

  • Squarespace logo
    ToolClient acquisition
    Build a polished marketing site or online store without managing hosting or writing code.

    Website

  • Webflow logo
    ToolClient acquisition
    Builds responsive websites visually with a built-in CMS and ecommerce, producing HTML, CSS and JavaScript.

    Website

    Free plan
  • Wix logo
    ToolClient acquisition
    Builds business websites and online stores without coding, with hosting, payments and blogging built in.

    Website

    Free plan
  • WordPress logo
    Tool
    Hosts content-driven websites, blogs and online stores on the WordPress platform with thousands of themes.

    Tech stack

    Free plan

About this playbook

Your website is where people land when they are curious about what you do. In the thirty seconds they are there, they decide whether to move forward or leave. This means your website has a specific job: make it obvious who this is for, what problem you solve, and why you solve it better than the alternative. Then make it simple to take the next step. Most websites fail because founders try to say too much, show too much, or make it too hard to find the answer to the one question a visitor came to answer. This section covers how to structure your website around your visitor's question, how to design it so people actually read it, and how to measure whether it is doing the job. Start here if you are building a website for the first time or if your current one is not generating leads.