Fathom vs Freshcaller

Two Sales calls tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Fathom comes out ahead. Here is why, point by point.

What the data says

Both cover 1 of the 1 features we compared.
Both have a free plan, so you can try each before you pay.
Both start at $15/mo.
In our Sales calls ranking, Fathom places 8 and Freshcaller 3 of 16.

Side by side

Fathom and Freshcaller compared
5 points compared	Fathom	Freshcaller
Starts at	$15/mo	$15/mo
Free plan	Yes	Yes
API	Yes	Yes
MCP server	Yes	Not known yet
AI call summaries & transcripts	Yes	Yes
Links	Visit	Visit

Plans and pricing

Fathom

FreeFree forever with unlimited recordings, transcripts and instant AI summaries.Free
PremiumIndividual plan with advanced summaries, action items and a custom bot.$20/mo
TeamPer user, minimum 2 users; adds team search, playlists and collaboration.$19/mo/seat
BusinessPer user, minimum 2 users; adds CRM field sync, Deal View and coaching metrics.$34/mo/seat

Freshcaller

FreeFree per agent plus pay-per-minute call charges; basic features like call notes and caller ID.Free
Growth15 per agent per month billed annually, plus pay per minute; 2,000 incoming minutes included.$180/yr/seat
Pro39 per agent per month billed annually, plus pay per minute; 3,000 incoming minutes included.$468/yr/seat
Enterprise69 per agent per month billed annually, plus pay per minute; 5,000 incoming minutes included.$828/yr/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Fathom if…

Founders and small sales or customer success teams who spend the day on video calls and want transcripts, summaries and action items written for them, pushed to the CRM.

Visit Read the review

Choose Freshcaller if…

Support and sales teams who want a browser-based cloud phone system with call routing, recordings and transcripts, especially if they already run Freshdesk or other Freshworks products.

Visit Read the review

Other options worth a look

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Avoma
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Quo
Centralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
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RingCentral
Cloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.
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Chorus by ZoomInfo
Records and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.
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