The verdict
On the data we hold, it's close: neither pulls ahead on features, a free plan or AI access. The choice comes down to how you work.
What the data says
- Both cover 1 of the 1 features we compared.
- Avoma starts lower, at $3.25/mo against $20/mo.
- Both have an API and an MCP server, so either works with AI employees.
- In our Sales calls ranking, Avoma places 4 and RingCentral 6 of 16.
Side by side
| 5 points compared | ||
|---|---|---|
| Starts at | $3.25/mo | $20/mo |
| Free plan | No | No |
| API | Yes | Yes |
| MCP server | Yes | Yes |
| AI call summaries & transcripts | Yes | Yes |
| Links |
Plans and pricing
Avoma
- StartupPer recorder seat per month; $29 billed monthly or $19 billed annually; up to 25 paid seats, viewers are free.$29/mo/seat
- OrganizationPer recorder seat per month; $39 billed monthly or $29 billed annually; up to 100 paid seats, viewers are free.$39/mo/seat
- EnterprisePer recorder seat per month, billed annually only, minimum 10 paid seats; adds SSO, HIPAA and data retention policies.$39/yr/seat
RingCentral
- CoreRingEX per user, 1 to 5 and 6 to 100 users; unlimited domestic calling, call recording, HD meetings; MCP connectors listed.$30/mo/seat
- AdvancedRingEX per user; adds CRM integrations, multiple sites and core reporting.$35/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Avoma if…
Sales, customer success and RevOps teams that want meeting notes, scheduling and CRM updates handled automatically, with coaching and forecasting available later as add-ons.
Choose RingCentral if…
Growing teams of five to hundreds that need a cloud phone system with SMS, meetings and CRM integrations, for example sales and support teams across several locations.
Other options worth a look
Tool·Client acquisitionRecords and transcribes calls and meetings to surface revenue intelligence and coaching insights.Sales calls
Tool·Client acquisitionEmbeds calling, SMS and video inside your CRM so every customer interaction is logged and contextual.Sales calls
From $30/moAffiliate link
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionRecords and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.Sales calls
Affiliate link
Tool·Client acquisitionRecords and transcribes video calls across major platforms, then automatically generates summaries and action items.Sales calls
From $15/mo yearlyFree plan