Mailchimp

Mailchimp is a widely known email marketing platform with automation tools, landing pages, and CRM capabilities. While user-friendly, pricing increases quickly as you scale.

Drag-and-drop email builder with templates

Automation workflows for customer journeys

Free plan available, but with limitations

Mailchimp

Considerations

MailChimp is one of the most well-known email marketing platforms, offering a user-friendly interface, automation features, and built-in analytics for businesses of all sizes.

Best for beginners and small businesses

MailChimp’s drag-and-drop email builder, pre-made templates, and simple automation workflows make it ideal for businesses just starting with email marketing. It requires little technical expertise and provides an intuitive setup process.

Limited automation compared to advanced platforms

While MailChimp offers basic automation like welcome sequences and abandoned cart emails, it lacks the deep segmentation and event-based triggers found in tools like Drip or ActiveCampaign. Businesses needing advanced workflow automation may find MailChimp too limiting.

Affordable but scales in price

MailChimp’s free plan is a great starting point, but its pricing can increase quickly as your subscriber list grows. Businesses with large contact lists may find the cost of premium plans less competitive than alternatives.

Strong integrations but not a full CRM

MailChimp integrates well with eCommerce platforms, CRMs, and ad networks, but it is not a complete marketing automation or CRM tool. Companies needing multi-channel automation may prefer HubSpot or ActiveCampaign.

Best for:

  • Small businesses and startups needing a simple email marketing tool.
  • Companies wanting a cost-effective solution with basic automation.
  • Marketers looking for an easy-to-use platform with good template options.
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Mailchimp

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Brevo is an affordable marketing automation tool for small and mid-sized B2B businesses, offering email, SMS, and chat automation.

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OmnisendOmnisend

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Omnisend is an all-in-one marketing platform designed for e-commerce businesses. With powerful automation and seamless integrations, it helps businesses scale their email and SMS marketing efforts effortlessly.

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Marketo is an enterprise-level marketing automation tool with AI-driven personalisation and lead management, ideal for large B2B companies.

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Tips for new users

  1. Make use of the free plan to test features – While limited, the free plan allows you to explore Mailchimp’s email builder, automations, and basic reporting.
  2. Use pre-built automation templates – Mailchimp offers ready-made customer journeys, such as welcome emails and cart recovery, which can save time when setting up campaigns.
  3. Keep an eye on pricing as you scale – Costs rise significantly as your contact list grows. Check Mailchimp’s pricing calculator to understand future expenses.
  4. Experiment with landing pages – If you need a simple lead generation tool, Mailchimp’s built-in landing pages can help grow your email list without third-party software.
  5. Monitor campaign performance – Mailchimp’s analytics help track open rates, click rates, and conversions. Regularly reviewing these metrics can improve your marketing strategy.

Mailchimp is a solid choice for businesses looking for a well-rounded email marketing solution with automation and CRM features. However, its pricing structure means that businesses should carefully evaluate whether it offers the best value for their needs.

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About the author

Portrait Ewoud Uphof by Maikel Thijssen

Ewoud Uphof

Solid Growth helps B2B service companies scale — not with random tactics, but with clear systems that align marketing and sales into one predictable growth engine. Built on 13 years of hands-on experience — helping teams move from firefighting to predictable, repeatable revenue growth.

15 years experience

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1,500 marketers trained since 2015

Exited 6 companies

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MailchimpMailchimp

Mailchimp

Mailchimp is a widely known email marketing platform with automation tools, landing pages, and CRM capabilities. While user-friendly, pricing increases quickly as you scale.

Better growth infrastructure

Free audit

Growth Machine Scan

Find and fix what’s slowing your team down. This free scan assesses your marketing, sales, and automation setup, giving you clear recommendations to improve efficiency and eliminate bottlenecks.

Identify the biggest blocker holding back your growth
Get personalised insights and actionable quick fixes
Option to book a free call for tailored tool stack advice

Growth Machine Programme

Free up a full day every week to focus on growth. We'll fix the systems, tools, and workflows holding your team back.

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