Refund policy
Outlines the process and conditions under which refunds are granted for our products or services.
Outlines the process and conditions under which refunds are granted for our products or services.
Eligibility for Refund: Digital access to the Growth Library may be refunded within 14 days of purchase with a stated reason. After 14 days, refunds are not possible.
Process for Requesting a Refund: To request a refund, please follow these steps:a. Contact our support team at support@ewouduphof.com.b. Provide proof of purchase and a stated reason for the refund.c. Allow up to 7 business days for processing.
Refund Method: Refunds will be returned to the original payment method.
Eligibility for Refund: Consulting and advisory services are not eligible for refunds. Meetings or training sessions that are cancelled within 2 days of the scheduled date will be charged unless cancelled due to sickness or other important reasons.
Process for Requesting a Refund: If you believe you are eligible for a refund due to exceptional circumstances, please follow these steps:a. Contact our support team at support@ewouduphof.com.b. Provide details of the cancellation and the reason.c. Allow up to 7 business days for processing.
Refund Method: Refunds will be returned to the original payment method.
The following products and services are specifically excluded from refunds:
For inquiries related to refunds, please contact:
EJAU Holding B.V.Cort Heyligersstraat 42518PD Den HaagNetherlandsEmail: support@ewouduphof.com
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