WhatsApp Business
Meta's messaging app and API that lets businesses chat with customers on WhatsApp, from small shops to enterprises.
Compared with the next best
WhatsApp Business next to the top 3 in Support, ranked on features, a free plan and how open they are to AI.
| 13 points compared | ||||
|---|---|---|---|---|
| Starts at | $25/mo | $19/mo | €19/mo | |
| Free plan | Yes | No | No | |
| API | Yes | Yes | Yes | Yes |
| MCP server | Yes | Yes | ||
| AI chatbot / agent | Yes | Yes | Yes | Yes |
| AI search & answers | Yes | Yes | Yes | Yes |
| Custom domain & branding | Yes | Yes | Yes | |
| Help centre / knowledge base | Yes | Yes | Yes | |
| Internal wiki | Yes | Yes | Yes | |
| Live chat widget | Yes | Yes | Yes | |
| Native ecommerce (Shopify) integration | Yes | Yes | Yes | |
| Public help centre | Yes | Yes | Yes | |
| Shared inbox & ticketing | Yes | Yes | Yes | |
| Links |
