Intercom

Intercom logo
Supports customers across email, chat and phone with a unified inbox and an AI resolution agent.
SummaryFeaturesPricingCompetitors15How to usePlaybooks2

How it works with AI

Intercom is ready for AI employees: agents can connect directly and automations can reach its data.
Yes

MCP server

An AI employee plugs into Intercom through the Model Context Protocol and works inside it with the access you grant, no custom code needed.

Yes

API

Automations and agents can read and write Intercom data through its API, so it fits into work that runs without you.

These connections are what let an AI employee take routine work in Intercom off your plate.

Features

Best for
Integrated support inbox, help centre, and AI agent
Channels supported
Chat, email, WhatsApp, SMS, phone

Not included

Collected from public sources and not yet checked by us. Confirm the details on Intercom's site before you buy.