Fireflies.ai vs RingCentral

Two Sales calls tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Fireflies.ai comes out ahead. Here is why, point by point.

What the data says

Both cover 1 of the 1 features we compared.
Only Fireflies.ai has a free plan to start on.
Fireflies.ai starts lower, at $10/mo against $20/mo.
Both have an API and an MCP server, so either works with AI employees.
In our Sales calls ranking, Fireflies.ai places 9 and RingCentral 6 of 16.

Side by side

Fireflies.ai and RingCentral compared
5 points compared	Fireflies.ai	RingCentral
Starts at	$10/mo	$20/mo
Free plan	Yes	No
API	Yes	Yes
MCP server	Yes	Yes
AI call summaries & transcripts	Yes	Yes
Links	Visit	Visit

Plans and pricing

Fireflies.ai

FreeLimited free tier.Free
ProPer seat, unlimited transcription and AI summaries.$18/mo/seat
BusinessPer seat, most popular; adds storage, automation, team analytics and security controls.$29/mo/seat

RingCentral

CoreRingEX per user, 1 to 5 and 6 to 100 users; unlimited domestic calling, call recording, HD meetings; MCP connectors listed.$30/mo/seat
AdvancedRingEX per user; adds CRM integrations, multiple sites and core reporting.$35/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Fireflies.ai if…

Sales, customer success and research teams that hold many calls on Zoom, Google Meet or Teams and want every call transcribed, summarised and pushed into the CRM without anyone typing notes.

Visit Read the review

Choose RingCentral if…

Growing teams of five to hundreds that need a cloud phone system with SMS, meetings and CRM integrations, for example sales and support teams across several locations.

Visit Read the review

Other options worth a look

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Records and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.
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