Fireflies.ai vs Gong

Two Sales calls tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Fireflies.ai comes out ahead. Here is why, point by point.

What the data says

Both cover 1 of the 1 features we compared.
Only Fireflies.ai has a free plan to start on.
Both have an API and an MCP server, so either works with AI employees.
In our Sales calls ranking, Fireflies.ai places 9 and Gong 1 of 16.

Side by side

Fireflies.ai and Gong compared
5 points compared	Fireflies.ai	Gong
Starts at	$10/mo	Not known yet
Free plan	Yes	No
API	Yes	Yes
MCP server	Yes	Yes
AI call summaries & transcripts	Yes	Yes
Links	Visit	Visit

Plans and pricing

Fireflies.ai

FreeLimited free tier.Free
ProPer seat, unlimited transcription and AI summaries.$18/mo/seat
BusinessPer seat, most popular; adds storage, automation, team analytics and security controls.$29/mo/seat

Gong

Pricing not in our catalogue yet.

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Fireflies.ai if…

Sales, customer success and research teams that hold many calls on Zoom, Google Meet or Teams and want every call transcribed, summarised and pushed into the CRM without anyone typing notes.

Visit Read the review

Choose Gong if…

Revenue leaders, sales managers and RevOps in teams large enough to coach and forecast, who want calls, pipeline and forecasts analysed in one system on top of their CRM.

Visit Read the review

Other options worth a look

ToolClient acquisition
Aircall
Embeds calling, SMS and video inside your CRM so every customer interaction is logged and contextual.
Sales calls
From $30/moAffiliate link
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Freshcaller
Route calls through a cloud phone system with AI transcription and customer history display.
Sales calls
From $15/mo yearlyFree planAffiliate link
Sign up on Freshcaller
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Avoma
Record meetings, write notes automatically and layer on deal forecasting and sales coaching.
Sales calls
From $3.25/mo yearly
Sign up on Avoma
ToolClient acquisition
Quo
Centralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Sign up on Quo
ToolClient acquisition
RingCentral
Cloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.
Sales calls
From $20/mo yearly
Sign up on RingCentral
ToolClient acquisition
Chorus by ZoomInfo
Records and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.
Sales calls
Affiliate link
Sign up on Chorus by ZoomInfo