Aircall vs Fireflies.ai

Two Sales calls tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Fireflies.ai comes out ahead. Here is why, point by point.

What the data says

Both cover 1 of the 1 features we compared.
Fireflies.ai starts lower, at $10/mo against $30/mo.
Only Fireflies.ai has an MCP server, so an AI employee can work in it directly.
In our Sales calls ranking, Fireflies.ai places 9 and Aircall 2 of 16.

Side by side

Aircall and Fireflies.ai compared
5 points compared	Aircall	Fireflies.ai
Starts at	$30/mo	$10/mo
Free plan	Not known yet	Yes
API	Yes	Yes
MCP server	No	Yes
AI call summaries & transcripts	Yes	Yes
Links	Visit	Visit

Plans and pricing

Aircall

EssentialsPer license per month billed annually; includes one number, call recording, SMS, 250+ integrations; minimum 3 licenses.$30/mo/seat
ProfessionalPer license per month billed annually; adds advanced analytics, smart routing, Power Dialer and AI conversation intelligence.$50/mo/seat

Fireflies.ai

FreeLimited free tier.Free
ProPer seat, unlimited transcription and AI summaries.$18/mo/seat
BusinessPer seat, most popular; adds storage, automation, team analytics and security controls.$29/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Aircall if…

B2B sales and support teams of three or more people that want a cloud phone system connected to their CRM or helpdesk, with calls logged automatically.

Visit Read the review

Choose Fireflies.ai if…

Sales, customer success and research teams that hold many calls on Zoom, Google Meet or Teams and want every call transcribed, summarised and pushed into the CRM without anyone typing notes.

Visit Read the review

Other options worth a look

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Gong
Records and transcribes calls and meetings to surface revenue intelligence and coaching insights.
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Freshcaller
Route calls through a cloud phone system with AI transcription and customer history display.
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Avoma
Record meetings, write notes automatically and layer on deal forecasting and sales coaching.
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From $3.25/mo yearly
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Quo
Centralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
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From $15/mo yearlyAffiliate link
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RingCentral
Cloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.
Sales calls
From $20/mo yearly
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Chorus by ZoomInfo
Records and transcribes sales calls, surfaces coaching insights and deal signals, and syncs all into ZoomInfo's CRM.
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Affiliate link
Sign up on Chorus by ZoomInfo