Document360

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Powers knowledge bases and help centres with AI search, chatbots and an AI writing agent.

Compared with the next best

Document360 next to the top 3 in Support, ranked on features, a free plan and how open they are to AI.

Document360 compared with Help Scout, Freshdesk by Freshworks, Zendesk
13 points compared
Starts atNot known yet$25/mo$19/mo€19/mo
Free planNot known yetYesNoNo
APIYesYesYesYes
MCP serverYesYesYesNot known yet
AI chatbot / agentYesYesYesYes
AI search & answersYesYesYesYes
Custom domain & brandingYesYesYesYes
Help centre / knowledge baseYesYesYesYes
Internal wikiYesYesYesYes
Public help centreYesYesYesYes
Live chat widgetNot known yetYesYesYes
Native ecommerce (Shopify) integrationNot known yetYesYesYes
Shared inbox & ticketingNot known yetYesYesYes
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