Nutshell vs Zoho CRM

Two CRM tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Zoho CRM comes out ahead. Here is why, point by point.

What the data says

Both cover 5 of the 5 features we compared.
Only Zoho CRM has a free plan to start on.
Only Zoho CRM has an MCP server, so an AI employee can work in it directly.
In our CRM ranking, Zoho CRM places 8 and Nutshell 4 of 20.

Side by side

Nutshell and Zoho CRM compared
9 points compared	Nutshell	Zoho CRM
Starts at	$13/mo	€14/mo
Free plan	No	Yes
API	Yes	Yes
MCP server	No	Yes
Gmail or Outlook sidebar	Yes	Yes
Lead capture forms	Yes	Yes
Sales goals and quotas	Yes	Yes
Territory management	Yes	Yes
WhatsApp messaging	Yes	Yes
Links	Visit	Visit

Plans and pricing

Nutshell

FoundationPer user per month. Annual billing shown as $13 per user per month.$19/mo/seat
GrowthPer user per month. Annual billing shown as $25 per user per month.$32/mo/seat
ProPer user per month. Annual billing shown as $42 per user per month.$49/mo/seat
BusinessPer user per month. Annual billing shown as $59 per user per month.$67/mo/seat
EnterprisePer user per month. Annual billing shown as $79 per user per month.$89/mo/seat

Zoho CRM

FreeFree forever for up to 3 users: leads, deals, workflows, reports and a mobile app.Free
StandardPer user per month; EUR 14 per user per month billed yearly.€20/mo/seat
ProfessionalPer user per month with automation and AI; EUR 23 per user per month billed yearly.€35/mo/seat
EnterprisePer user per month with deep customization; EUR 40 per user per month billed yearly.€50/mo/seat
UltimatePer user per month with the highest limits and tailored setups; EUR 52 per user per month billed yearly.€65/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Nutshell if…

Small and mid-sized B2B sales teams that want a CRM with email, quotes and light marketing automation in one tool, and do not have an admin to run it.

Visit Read the review

Choose Zoho CRM if…

A small or mid-sized sales team, or a company already on Zoho apps, that wants pipelines, workflows and forecasting at a low cost per seat.

Visit Read the review

Other options worth a look

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Salesforce
Manages contacts, leads, opportunities and pipelines with deep customisation and automation for B2B sales teams.
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From €25/moFree plan
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Freshsales
Manages contacts, deals and pipelines for B2B sales teams with built-in phone and AI lead scoring.
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From $9/mo yearlyAffiliate link
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HubSpot
Combines CRM, marketing, sales and customer service around a shared contact database with a free tier.
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From $7/mo yearlyFree plan
Sign up on HubSpot
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Pipedrive
Manage your sales pipeline visually with drag-and-drop deals, contact management and workflow automation.
CRM
From €14/mo yearlyAffiliate link
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Folk
Centralise contacts and deal pipelines in a spreadsheet-like CRM with automatic data enrichment.
CRM
From €22/mo yearlyAffiliate link
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ToolClient acquisition
Attio
Build a flexible CRM that mirrors exactly how you sell, not how a vendor says you should.
CRM
From €31/mo yearlyFree plan
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