Freshsales vs Nutshell

Two CRM tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Freshsales comes out ahead. Here is why, point by point.

What the data says

Freshsales covers more of the features we compared: 11 of 11, against 10.
Freshsales starts lower, at $9/mo against $13/mo.
Only Freshsales has an MCP server, so an AI employee can work in it directly.
In our CRM ranking, Freshsales places 2 and Nutshell 4 of 20.

Side by side

Freshsales and Nutshell compared
15 points compared	Freshsales	Nutshell
Starts at	$9/mo	$13/mo
Free plan	No	No
API	Yes	Yes
MCP server	Yes	No
Automatic contact capture	Yes	Yes
Built-in calling	Yes	Yes
Contact enrichment	Yes	Yes
Custom objects	Yes	No
Email sequences	Yes	Yes
Gmail or Outlook sidebar	Yes	Yes
Lead capture forms	Yes	Yes
Sales goals and quotas	Yes	Yes
Territory management	Yes	Yes
WhatsApp messaging	Yes	Yes
Workflow automation	Yes	Yes
Links	Visit	Visit

Plans and pricing

Freshsales

Growth9 per user per month billed annually.$108/yr/seat
Pro39 per user per month billed annually.$468/yr/seat
Enterprise59 per user per month billed annually.$708/yr/seat

Nutshell

FoundationPer user per month. Annual billing shown as $13 per user per month.$19/mo/seat
GrowthPer user per month. Annual billing shown as $25 per user per month.$32/mo/seat
ProPer user per month. Annual billing shown as $42 per user per month.$49/mo/seat
BusinessPer user per month. Annual billing shown as $59 per user per month.$67/mo/seat
EnterprisePer user per month. Annual billing shown as $79 per user per month.$89/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Freshsales if…

Small and mid-sized B2B sales teams that want a clean CRM with a visual pipeline, lead scoring and built-in email and calling, particularly if they already use other Freshworks products.

Visit Read the review

Choose Nutshell if…

Small and mid-sized B2B sales teams that want a CRM with email, quotes and light marketing automation in one tool, and do not have an admin to run it.

Visit Read the review

Other options worth a look

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Salesforce
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HubSpot
Combines CRM, marketing, sales and customer service around a shared contact database with a free tier.
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From $7/mo yearlyFree plan
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Pipedrive
Manage your sales pipeline visually with drag-and-drop deals, contact management and workflow automation.
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Folk
Centralise contacts and deal pipelines in a spreadsheet-like CRM with automatic data enrichment.
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From €22/mo yearlyAffiliate link
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Attio
Build a flexible CRM that mirrors exactly how you sell, not how a vendor says you should.
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From €31/mo yearlyFree plan
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Zoho CRM
Sales management system for leads, deals and customers with built-in forecasting and workflow automation.
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From €14/mo yearlyFree plan
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