The verdict
On the data we hold, Recurly comes out ahead. Here is why, point by point.
Side by side
Plans and pricing
Custify
Pricing not in our catalogue yet.
Recurly
- Starter$249/mo
- Engage (add-on)$19,200/yr
- RevRec (add-on)$10,200/yr
Who each is for
Choose Custify if…
Customer success teams at subscription B2B SaaS companies whose customer data is spread over a CRM, billing and product tools, and who want health scores and churn warnings.
Choose Recurly if…
Subscription and digital commerce businesses with real billing volume, such as growing SaaS companies, that need failed-payment recovery, several gateways and billing handled outside their own code.
Other options worth a look
Spots churn risk early with health scoring, automated plays, and renewal forecasting for subscription businesses.
Brings customer data, usage and health scores together so B2B teams can onboard, retain and grow accounts.
Consolidates customer data, health scoring and team workflows in one workspace for customer success.
Track product usage and account health to flag churn risk and automate customer retention workflows.
Triggers email, SMS, push, in-app and WhatsApp messages from real-time user events and behaviour.