The verdict
On the data we hold, Fireflies.ai comes out ahead. Here is why, point by point.
What the data says
- Both have a free plan, so you can try each before you pay.
- Fireflies.ai starts lower, at $10/mo against $15/mo.
- Only Fireflies.ai has an MCP server, so an AI employee can work in it directly.
- In our Sales calls ranking, Fireflies.ai places 9 and CrankWheel 15 of 16.
Side by side
| At a glance | ||
|---|---|---|
| Starts at | $15/mo | $10/mo |
| Free plan | Yes | Yes |
| API | Yes | Yes |
| MCP server | No | Yes |
| Links |
Plans and pricing
CR
CrankWheel
- Solosingle sales reps$29/mo
- Team 100teams wanting unlimited users$99/mo
Fireflies.ai
- FreeLimited free tier.Free
- ProPer seat, unlimited transcription and AI summaries.$18/mo/seat
- BusinessPer seat, most popular; adds storage, automation, team analytics and security controls.$29/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Fireflies.ai if…
Sales, customer success and research teams that hold many calls on Zoom, Google Meet or Teams and want every call transcribed, summarised and pushed into the CRM without anyone typing notes.
Other options worth a look
Tool·Client acquisitionRecords and transcribes calls and meetings to surface revenue intelligence and coaching insights.Sales calls
Tool·Client acquisitionEmbeds calling, SMS and video inside your CRM so every customer interaction is logged and contextual.Sales calls
From $30/moAffiliate link
Tool·Client acquisitionRoute calls through a cloud phone system with AI transcription and customer history display.Sales calls
From $15/mo yearlyFree planAffiliate link
Tool·Client acquisitionRecord meetings, write notes automatically and layer on deal forecasting and sales coaching.Sales calls
From $3.25/mo yearly- Tool·Client acquisitionCentralises team calls, texts and voicemails with AI-powered call answering and automatic logging.
Sales calls
From $15/mo yearlyAffiliate link
Tool·Client acquisitionCloud business phone, messaging and meetings with AI features, built for teams that need calls, SMS and video together.Sales calls
From $20/mo yearly