The way the work gets done, written down
A playbook for each production line in the six factories, chapter by chapter: clear enough for you to run today, and for an AI employee to take over tomorrow.
56 playbooks · 832 chapters · 5 factories
Client acquisition41 playbooks
They buy, from the moment someone is buying to the signature
- A way for a B2B growth lead to build a lead scoring model that scores fit and intent as two separate axes, instead of one number that hides which lead needs what.9 chaptersOpen playbook
- Design a closing workflow with clear next steps, e-signatures, and handoff procedures that turn verbal yeses into signed contracts efficiently.16 chaptersOpen playbook
- Learn where buyers come from by asking them directly and capturing their response in your CRM system.9 chaptersOpen playbook
- Create a frictionless path from interest to scheduled meeting with confirmations, reminders, and no-show handling that maximises every opportunity.16 chaptersOpen playbook
- Publishing writing and video that earns attention on its own, then compounds as it keeps being found.37 chaptersOpen playbook
- Improving the percentage of prospects who become customers. Small improvements here compound into major revenue gains.8 chaptersOpen playbook
- The full journey from first meeting to signed contract. How to improve conversion at every stage of your sales pipeline so more opportunities become revenue.10 chaptersOpen playbook
- Managing your sales pipeline and revenue operations so deals don't fall through cracks. RevOps connects the two so forecasts hold up.27 chaptersOpen playbook
- Design a repeatable research process that reveals why customers buy, what language resonates, and which objections matter most, straight from the people you're trying to reach.4 chaptersOpen playbook
- Structure your first sales conversation to uncover real needs, build trust, and position your solution as the obvious next step.16 chaptersOpen playbook
- Build automated email sequences that educate leads over time, build trust at every touchpoint, and move prospects toward a buying decision at their own pace.17 chaptersOpen playbook
- Keep deals moving by following up consistently, staying visible and creating a plan the buyer commits to.9 chaptersOpen playbook
- A guide for a B2B growth lead to the five funnel metrics that actually move revenue, so a dashboard full of numbers points at one thing to fix this week.9 chaptersOpen playbook
- Create a structured experimentation system that prioritises high-impact tests, produces valid results, and builds institutional knowledge with every cycle.17 chaptersOpen playbook
- Set goals per role from one growth model, so marketing, sales and leadership pull on the same numbers.3 chaptersOpen playbook
- Set up your product library, quote templates, and invoicing so quoting is fast, accurate, and professional.18 chaptersOpen playbook
- Set up email sending, campaign tracking, lead handoffs, and marketing dashboards so your hub turns activity into measurable pipeline.21 chaptersOpen playbook
- Implement forms, lead magnets, and conversion points strategically so anonymous traffic turns into known contacts you can nurture and qualify.17 chaptersOpen playbook
- A guide for a B2B growth lead to build lead magnets worth more than the email address they cost, in a market where readers already fight subscription fatigue.9 chaptersOpen playbook
- Build a scoring and qualification framework that separates genuine buying intent from casual interest, so sales invests time where it counts.9 chaptersOpen playbook
- Turn your LinkedIn profile and content into a demand generation channel that builds authority, attracts ideal buyers, and starts conversations at scale.14 chaptersOpen playbook
- Demographics don't determine what message resonates. Belief stage does. Map what people need to believe at each stage and your campaigns will resonate instead of falling flat.3 chaptersOpen playbook
- Close deals faster by creating a mutual action plan built on the buyer's priorities, not your sales process.9 chaptersOpen playbook
- Turn objections into conversations by listening for what buyers actually care about, then building trust.10 chaptersOpen playbook
- Going directly to prospects is often the fastest way to close early revenue. Outbound sales works best when you know who to call and why they should listen.64 chaptersOpen playbook
- Search engine ads (SEA) let you reach people who are already searching for what you sell. It is one of the most predictable channels for early-stage companies.14 chaptersOpen playbook
- Paid advertising on social platforms and display networks turns your budget into awareness and customers. These channels work best when you know your best customer and can measure return.40 chaptersOpen playbook
- Building relationships with complementary companies opens new channels to customers. Partner channels grow faster when there is something in it for both sides.2 chaptersOpen playbook
- Clean your pipeline and forecast accurately by using AI agents to audit data and spot deals at risk.10 chaptersOpen playbook
- A proposal or quote is the document that turns a conversation into a commitment. It needs to be clear, accurate and hard to say no to.27 chaptersOpen playbook
- A way for a solo founder to build an AI-run sales pipeline in an afternoon, so admin and follow-up run themselves and only the closing conversations need you.9 chaptersOpen playbook
- A sales call is where deals happen. How you run them shapes your close rate and how fast you grow.9 chaptersOpen playbook
- Configure your sales team's HubSpot workspace so reps sell from one system: pipeline, meetings, sequences, quotes, and dashboards.19 chaptersOpen playbook
- Build and automate sales follow-up sequences that keep deals moving through your pipeline without manual chasing.13 chaptersOpen playbook
- Search engine optimisation (SEO) is getting found in search results without paying for ads. It is free in clicks but takes time and consistency to build.25 chaptersOpen playbook
- Win deals by contacting leads within five minutes, before competitors move in and buyers lose interest.8 chaptersOpen playbook
- A guide for a lean B2B founder to pick two or three lead generation channels and run them deep, instead of ten channels run badly.10 chaptersOpen playbook
- Measuring what works and following data to make better decisions. It tells you which changes are worth keeping and which to drop.22 chaptersOpen playbook
- Your website is your first impression and your sales team rolled into one. What it says and how it feels matters.46 chaptersOpen playbook
- A way for a B2B founder to turn their website into a live filter, where an AI agent qualifies visitors and books the ones worth a call straight onto the calendar.10 chaptersOpen playbook
- Learn why you win and lose by running interviews with customers and lost deals, then acting on the insights.8 chaptersOpen playbook
Value delivery6 playbooks
They get the result and stay, from the signature to renewal
- A how-to for a B2B growth lead to build expansion signals from seat utilisation and feature adoption, so the product flags accounts ready to grow before the renewal call.10 chaptersOpen playbook
- A guide for a B2B growth lead to treat lifetime value as a lever to engineer, not a year-end score, by compounding revenue from customers already won.9 chaptersOpen playbook
- Create upsell and cross-sell workflows that grow existing accounts by matching additional solutions to evolving customer needs.31 chaptersOpen playbook
- A way for a solo founder to run customer success as a system of AI-flagged signals, catching accounts about to churn or expand without hiring a CS team.9 chaptersOpen playbook
- Set up ticket pipelines, customer success workspace, and health scores so your team catches problems before customers churn.16 chaptersOpen playbook
- Grow revenue from existing customers by using AI agents to spot when they are ready to buy more.10 chaptersOpen playbook
Value creation5 playbooks
What we make, whatever its type: software, a service or a course
- Writing copy that feels like conversation instead of marketing. How to sound like yourself.12 chaptersOpen playbook
- Build an onboarding and retention system that keeps customers engaged, identifies risks early, and turns satisfaction into longer relationships.18 chaptersOpen playbook
- A way for a solo B2B founder to close the gap between a lead raising their hand and reaching first value, the leading indicator that predicts revenue weeks ahead.13 chaptersOpen playbook
- Choose one metric matched to your stage and business model to guide growth decisions, not vanity numbers.9 chaptersOpen playbook
- Win back churned customers by treating them as your warmest pipeline, since they already know your product and once chose to pay for it.8 chaptersOpen playbook
People3 playbooks
Employees, fractionals, freelancers and AI agents, counted as one workforce
- A calm operating system for a one-person firm, where agents run the triage, scheduling and noise-clearing you used to carry in your head.7 chaptersOpen playbook
- Run the client relationship like a process, from the first day to year five.7 chaptersOpen playbook
- Create the communication habits, async workflows, and collaboration tools that let a growth team move fast without stepping on each other's toes.17 chaptersOpen playbook
- Profit and loss and the balance sheet are the two statements that show the financial health of your business. Every scale-up founder needs to read them as fluently as they read their own product.3 chaptersOpen playbook