Transcription accuracy

See how accurate the transcription is, through a published figure such as a percentage or error rate, ideally per language and audio condition.
On this pageWhat it is

What it is

Transcription accuracy describes how closely the written text matches what was said. Vendors usually quote it as a percentage of correctly recognised words, or as a word error rate. The figure depends on audio quality, accents, background noise, speakers talking over each other and industry terms. For example, a clear one-to-one call transcribes better than a noisy room with six people.

Why it matters

Meeting notes, call reviews and sales coaching all rely on the transcript being trustworthy. A few wrong words are tolerable in a summary, but a wrong name, number or quote can cause real mistakes. Accuracy matters most when you share transcripts with clients or keep them as a record. For rough personal notes, speed and price may count for more.

What to check

  • Is the figure measured, and on what kind of audio and languages?
  • Test it on your own recordings, including your accents and jargon.
  • Can you add custom words, such as product names, to improve results?
  • How easy is it to correct the text and play back the audio beside it?

Tools with Transcription accuracy

  • Fathom logo
    Fathom
    From $15/mo yearly
    Records and transcribes video calls across major platforms, then automatically generates summaries and action items.

    Sales callsFree plan

    Sign up on Fathom

    Transcription accuracy: Vendor describes transcripts as highly accurate across Zoom, Google Meet, and Teams; no published independent accuracy figure.

  • Fireflies.ai logo
    Fireflies.ai
    From $10/mo yearly
    AI assistant that records meetings, transcribes conversations, and automatically generates summaries and action items.

    Sales callsFree planAffiliate link

    Sign up on Fireflies.ai

    Transcription accuracy: ~90-95% in clear audio; drops with heavy accents, crosstalk, or noise

  • tl;dv logo
    tl;dv
    From €18/mo yearly
    Record, transcribe and summarise video meetings on Zoom, Google Meet and Microsoft Teams automatically.

    Sales callsFree plan

    Sign up on tl;dv

    Transcription accuracy: Claims ~96% on clear English audio; 30+ languages

In Sales calls ranking order; the number is each tool's place. Some of this is collected from public sources and not yet checked by us.

Also in other categories

Tools filed under other categories that have Transcription accuracy.