Planhat vs Survicate

vsSU

Two Keep customers longer tools side by side: what each does, what it costs and who it suits.

Visit Visit

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Survicate comes out ahead. Here is why, point by point.

What the data says

Both have an API and an MCP server, so either works with AI employees.
In our Keep customers longer ranking, Survicate places 14 and Planhat 3 of 14.

Side by side

Planhat and Survicate compared
At a glance	Planhat	SUSurvicate
Starts at	Not known yet	$114/mo
Free plan	Not known yet	Yes
API	Yes	Yes
MCP server	Yes	Yes
Links	Visit	Visit

Plans and pricing

Planhat

Pricing not in our catalogue yet.

Survicate

GrowthSMBs tracking basic feedback metrics$114/mo
ProTeams requiring advanced integrations and email sending$349/mo
EnterpriseLarge organizations with security and compliance needs$569/mo

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Planhat if…

Customer success, sales and professional services teams at B2B companies that want one customer model built from CRM, product usage and support data, and are ready to discuss pricing with sales.

Visit Read the review

Choose Survicate if…

We haven't written up who Survicate suits yet.

Visit Read the review

Other options worth a look

ToolValue creation
ChurnZero
Spots churn risk early with health scoring, automated plays, and renewal forecasting for subscription businesses.
Keep customers longer
Sign up on ChurnZero
ToolValue creation
Gainsight
Combines product usage, health scores and renewals to reduce churn and drive expansion.
Keep customers longer
Sign up on Gainsight
ToolValue creation
Vitally
Consolidates customer data, health scoring and team workflows in one workspace for customer success.
Keep customers longer
Sign up on Vitally
ToolValue creation
Totango
Track product usage and account health to flag churn risk and automate customer retention workflows.
Keep customers longer
Free plan
Sign up on Totango
ToolValue creation
Customer.io
Triggers email, SMS, push, in-app and WhatsApp messages from real-time user events and behaviour.
Keep customers longer
From $100/moAffiliate link
Sign up on Customer.io
ToolValue creation
Custify
Centralises customer data from CRM, billing and support tools to reveal churn risk and growth opportunities.
Keep customers longer
Sign up on Custify