The verdict
On the data we hold, Freshsales comes out ahead. Here is why, point by point.
What the data says
- Both cover 3 of the 3 features we compared.
- Freshsales starts lower, at $9/mo against $23/mo.
- Only Freshsales has an MCP server, so an AI employee can work in it directly.
- In our CRM ranking, Freshsales places 2 and Copper 10 of 20.
Side by side
| 7 points compared | ||
|---|---|---|
| Starts at | $23/mo | $9/mo |
| Free plan | No | No |
| API | Yes | Yes |
| MCP server | No | Yes |
| Automatic contact capture | Yes | Yes |
| Gmail or Outlook sidebar | Yes | Yes |
| Lead capture forms | Yes | Yes |
| Links |
Plans and pricing
Copper
- BasicPipelines, task automation, project management and contact enrichment; 2,500 contact limit.$29/mo/seat
- ProfessionalAdds workflow automation, bulk email, reporting and integrations; 15,000 contact limit.$69/mo/seat
- BusinessAdds email series, custom reports, multi-currency, premium support; unlimited contacts.$134/mo/seat
Freshsales
- Growth9 per user per month billed annually.$108/yr/seat
- Pro39 per user per month billed annually.$468/yr/seat
- Enterprise59 per user per month billed annually.$708/yr/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Copper if…
A small service business, agency or consultancy that runs on Google Workspace and wants a CRM that fills itself from Gmail and Calendar instead of manual data entry.
Choose Freshsales if…
Small and mid-sized B2B sales teams that want a clean CRM with a visual pipeline, lead scoring and built-in email and calling, particularly if they already use other Freshworks products.
Other options worth a look
Tool·Client acquisitionManages contacts, leads, opportunities and pipelines with deep customisation and automation for B2B sales teams.CRM
From €25/moFree plan- Tool·Client acquisitionCombines CRM, marketing, sales and customer service around a shared contact database with a free tier.
CRM
From $7/mo yearlyFree plan
Tool·Client acquisitionDedicated customer relationship management platform for sales teams managing leads, deals and pipelines.CRM
From $13/mo yearlyAffiliate link
Tool·Client acquisitionManage your sales pipeline visually with drag-and-drop deals, contact management and workflow automation.CRM
From €14/mo yearlyAffiliate link
Tool·Client acquisitionCentralise contacts and deal pipelines in a spreadsheet-like CRM with automatic data enrichment.CRM
From €22/mo yearlyAffiliate link
Tool·Client acquisitionBuild a flexible CRM that mirrors exactly how you sell, not how a vendor says you should.CRM
From €31/mo yearlyFree plan