ChurnZero vs Survicate

ChurnZero logovsSU
Two Keep customers longer tools side by side: what each does, what it costs and who it suits.

The verdict

On the data we hold, Survicate comes out ahead. Here is why, point by point.

What the data says
  • Only Survicate has a free plan to start on.
  • Both have an API and an MCP server, so either works with AI employees.
  • In our Keep customers longer ranking, Survicate places 14 and ChurnZero 1 of 14.

Side by side

ChurnZero and Survicate compared
At a glance
Starts atNot known yet$114/mo
Free planNoYes
APIYesYes
MCP serverYesYes
Links

Plans and pricing

ChurnZero logo

ChurnZero

Pricing not in our catalogue yet.

SU

Survicate

  • GrowthSMBs tracking basic feedback metrics$114/mo
  • ProTeams requiring advanced integrations and email sending$349/mo
  • EnterpriseLarge organizations with security and compliance needs$569/mo

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

ChurnZero logo

Choose ChurnZero if…

Customer success teams at SaaS and subscription companies who need to spot churn risk early and run retention work from one health view.

SU

Choose Survicate if…

We haven't written up who Survicate suits yet.

Other options worth a look

  • Gainsight logo
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  • Planhat logo
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    Brings customer data, usage and health scores together so B2B teams can onboard, retain and grow accounts.

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  • Vitally logo
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    Consolidates customer data, health scoring and team workflows in one workspace for customer success.

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  • Totango logo
    ToolValue creation
    Track product usage and account health to flag churn risk and automate customer retention workflows.

    Keep customers longer

    Free plan
  • Customer.io logo
    ToolValue creation
    Triggers email, SMS, push, in-app and WhatsApp messages from real-time user events and behaviour.

    Keep customers longer

    From $100/moAffiliate link
  • Custify logo
    ToolValue creation
    Centralises customer data from CRM, billing and support tools to reveal churn risk and growth opportunities.

    Keep customers longer