Freshchat

Consolidate web chat, email, SMS and social messaging into one agent inbox with AI bots.

How it works with AI

Freshchat is ready for AI employees: agents can connect directly and automations can reach its data.

An AI employee plugs into Freshchat through the Model Context Protocol and works inside it with the access you grant, no custom code needed.

Automations and agents can read and write Freshchat data through its API, so it fits into work that runs without you.

These connections are what let an AI employee take routine work in Freshchat off your plate.

Best for: Teams running conversational support across chat and messaging
Channels supported: Web, mobile, WhatsApp, Instagram, Facebook Messenger, SMS, email, Apple Business Chat

Collected from public sources and not yet checked by us. Confirm the details on Freshchat's site before you buy.