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Capsule vs Zoho CRM

CAvs

Two CRM tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, it's close: neither pulls ahead on features, a free plan or AI access. The choice comes down to how you work.

What the data says

Both have a free plan, so you can try each before you pay.
Both have an API and an MCP server, so either works with AI employees.
In our CRM ranking, Capsule places 13 and Zoho CRM 8 of 20.

Side by side

Capsule and Zoho CRM compared
At a glance	CACapsule	Zoho CRM
Starts at	$18/mo	€14/mo
Free plan	Yes	Yes
API	Yes	Yes
MCP server	Yes	Yes
Links	Visit	Visit

Plans and pricing

CA

Capsule

StarterSmall teams needing pipeline and task tracking$21/mo
GrowthTeams requiring workflow automation and project boards$38/mo

Zoho CRM

FreeFree forever for up to 3 users: leads, deals, workflows, reports and a mobile app.Free
StandardPer user per month; EUR 14 per user per month billed yearly.€20/mo/seat
ProfessionalPer user per month with automation and AI; EUR 23 per user per month billed yearly.€35/mo/seat
EnterprisePer user per month with deep customization; EUR 40 per user per month billed yearly.€50/mo/seat
UltimatePer user per month with the highest limits and tailored setups; EUR 52 per user per month billed yearly.€65/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

CA

Choose Capsule if…

We haven't written up who Capsule suits yet.

Visit Read the review

Choose Zoho CRM if…

A small or mid-sized sales team, or a company already on Zoho apps, that wants pipelines, workflows and forecasting at a low cost per seat.

Visit Read the review

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