The verdict
On the data we hold, Capsule comes out ahead. Here is why, point by point.
What the data says
- Only Capsule has a free plan to start on.
- Capsule starts lower, at $18/mo against $23/mo.
- Only Capsule has an MCP server, so an AI employee can work in it directly.
- In our CRM ranking, Capsule places 13 and Copper 10 of 20.
Side by side
Plans and pricing
CA
Capsule
- StarterSmall teams needing pipeline and task tracking$21/mo
- GrowthTeams requiring workflow automation and project boards$38/mo
Copper
- BasicPipelines, task automation, project management and contact enrichment; 2,500 contact limit.$29/mo/seat
- ProfessionalAdds workflow automation, bulk email, reporting and integrations; 15,000 contact limit.$69/mo/seat
- BusinessAdds email series, custom reports, multi-currency, premium support; unlimited contacts.$134/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Copper if…
A small service business, agency or consultancy that runs on Google Workspace and wants a CRM that fills itself from Gmail and Calendar instead of manual data entry.
Other options worth a look
Tool·Client acquisitionManages contacts, leads, opportunities and pipelines with deep customisation and automation for B2B sales teams.CRM
From €25/moFree plan
Tool·Client acquisitionManages contacts, deals and pipelines for B2B sales teams with built-in phone and AI lead scoring.CRM
From $9/mo yearlyAffiliate link- Tool·Client acquisitionCombines CRM, marketing, sales and customer service around a shared contact database with a free tier.
CRM
From $7/mo yearlyFree plan
Tool·Client acquisitionDedicated customer relationship management platform for sales teams managing leads, deals and pipelines.CRM
From $13/mo yearlyAffiliate link
Tool·Client acquisitionManage your sales pipeline visually with drag-and-drop deals, contact management and workflow automation.CRM
From €14/mo yearlyAffiliate link
Tool·Client acquisitionCentralise contacts and deal pipelines in a spreadsheet-like CRM with automatic data enrichment.CRM
From €22/mo yearlyAffiliate link