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800.com vs CallRail

80vs

Two Tracking tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, CallRail comes out ahead. Here is why, point by point.

What the data says

800.com starts lower, at $19/mo against $50/mo.
Only CallRail has an MCP server, so an AI employee can work in it directly.
In our Tracking ranking, CallRail places 6 and 800.com 11 of 14.

Side by side

800.com and CallRail compared
At a glance	80800.com	CallRail
Starts at	$19/mo	$50/mo
Free plan	No	No
API	Yes	Yes
MCP server	No	Yes
Links	Visit	Visit

Plans and pricing

80

800.com

StartupSolopreneurs and low volume users$23/mo
Small BusinessTeams needing multiple lines and unlimited minutes$59/mo
CompleteAgencies and high volume call centers$119/mo

CallRail

Lead TrackingCall tracking with lead attribution, billed monthly.$50/mo
Lead Tracking CompleteLead Tracking plus extra tracking and conversation features, billed monthly.$95/mo
Lead ConversionLead conversion tools including AI features, billed monthly.$150/mo
Lead Conversion CompleteEverything in Lead Conversion plus more, billed monthly.$195/mo
AI Voice AssistantStarts at $95 per month, plus Lead Tracking at an additional $55 per month.$95/mo

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

80

Choose 800.com if…

We haven't written up who 800.com suits yet.

Visit Read the review

Choose CallRail if…

Marketers and agencies for service businesses and local shops where phone calls bring in revenue and the source of each call has to be traced.

Visit Read the review

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