Step-by B2B growth playbooks

Step-by-step implementation guides for the most critical growth activities. These aren't theoretical frameworks—they're the exact processes I use with clients to drive results. Each playbook is action-driven, with clear decision points, templates, and examples. Perfect for when you need to implement quickly and correctly.

Step-by B2B growth playbooks

Planning & project management

Planning & project management

Set up project boards, sprint rhythms, and communication habits that keep growth work on track without endless status meetings or lost context.

Data & dashboards

Data & dashboards

Build the dashboards and data pipelines that show your growth engines in one view so you can spot bottlenecks and make decisions in minutes, not meetings.

Compound growth

Compound growth

Learn how twelve metrics compound into exponential growth and map exactly where your biggest leverage points are so every improvement multiplies.

Growth team tools

Growth team tools

The wrong tools create friction. The right ones multiply your output without adding complexity. These are the tools I recommend for growth teams that move fast.

Review and plan next cycle

Review and plan next cycle

Analyse last cycle's results across all twelve metrics, identify the highest-leverage improvements, and set priorities that compound into the next period.

Growth management

Growth management

The operating system for running compound growth. Set up your growth model, find your bottleneck, build your 90-day plan, and run the weekly cadence that keeps it all on track.

Demand generation tools

Demand generation tools

Pipeline doesn't fill itself. These tools help you identify who to target, reach them at scale, and create content that earns attention in crowded markets.

Stages of awareness

Stages of awareness

Demographics don't determine what message resonates. Belief stage does. Map what people need to believe at each stage and your campaigns will resonate instead of falling flat.

Revisit quarterly

Revisit quarterly

Pressure-test your strategy against market shifts, performance data, and team capacity so your direction stays relevant and ambitious.

Personal productivity

Personal productivity

Create the communication habits, async workflows, and collaboration tools that let a growth team move fast without stepping on each other's toes.

Growth rhythms

Growth rhythms

Build a weekly, monthly, and quarterly cadence that keeps your team aligned, surfaces problems early, and turns strategy into consistent execution.

Marketing funnel tools

Marketing funnel tools

Traffic means nothing if it doesn't convert. These tools help you capture leads, nurture them automatically, and understand what's actually working in your funnel.

Run cadences

Run cadences

Execute your weekly, monthly, and quarterly rhythms with discipline — reviewing metrics, unblocking teams, and keeping every growth initiative on track.

B2B website foundations

B2B website foundations

Your website works while you sleep, but only if visitors understand what you do within seconds. Build pages that answer questions before they're asked and make the next step obvious.

Customer research

Customer research

Design a repeatable research process that reveals why customers buy, what language resonates, and which objections matter most, straight from the people you're trying to reach.

Sales pipeline tools

Sales pipeline tools

Deals slip through cracks when your sales stack doesn't work together. These tools keep your pipeline visible, your follow-ups timely, and your process tight.

Run recurring research

Run recurring research

Conduct ongoing customer interviews and surveys that keep your messaging sharp, validate new ideas, and catch market shifts before competitors do.

Sales sequences

Sales sequences

Following up manually doesn't scale. Automated sequences with the right cadence and messaging keep deals warm without requiring you to remember every prospect.

Growth experimentation

Growth experimentation

Create a structured experimentation system that prioritises high-impact tests, produces valid results, and builds institutional knowledge with every cycle.

Customer value tools

Customer value tools

Acquiring customers is expensive. These tools help you keep them longer and grow their accounts so your acquisition costs actually pay off over time.

Calculate lifetime value

Calculate lifetime value

Revenue per customer determines how much you can spend to acquire them. Get this number wrong and every other growth decision is built on bad assumptions.

Run experiment cycles

Run experiment cycles

Plan, execute, and learn from structured experiments each cycle, building a growing library of validated insights that inform every decision.

CRM essentials

CRM essentials

Configure HubSpot from the start with clean data structures, automation, and reporting so your CRM becomes the single source of truth for every customer interaction.

Maintain and automate

Maintain and automate

Keep your CRM clean, extend automation as processes mature, and ensure data quality improves with every quarter.

Grow impressions

Grow impressions

Identify the channels where your buyers actually spend time, allocate budget with confidence, and build a distribution plan that compounds reach over time.

Grow impressions

Grow impressions

Expand your reach systematically by scaling what works, testing new formats, and increasing share of voice in your target market.

Improve click rate

Improve click rate

Set up a structured creative testing process that compounds your learnings so every new ad performs better than the last.

Improve click rate

Improve click rate

Refine ad copy, creative, and targeting to earn more clicks from the same impressions, lowering your cost per visitor with each iteration.

Improve engagement rate

Improve engagement rate

Design landing pages that continue the conversation from your ads and content, matching visitor intent with the right message, proof, and call to action.

Improve engagement rate

Improve engagement rate

Optimise page content, layout, and user experience so more visitors take meaningful action instead of bouncing.

Lead capture

Lead capture

Implement forms, lead magnets, and conversion points strategically so anonymous traffic turns into known contacts you can nurture and qualify.

Improve submission rate

Improve submission rate

Test form design, offers, and placement to convert more engaged visitors into known leads ready for nurture.

Lead nurture flows

Lead nurture flows

Build automated email sequences that educate leads over time, build trust at every touchpoint, and move prospects toward a buying decision at their own pace.

Improve activation rate

Improve activation rate

Refine nurture sequences, content, and timing to move more leads from passive subscribers to active opportunities.

Booking flow

Booking flow

Create a frictionless path from interest to scheduled meeting with confirmations, reminders, and no-show handling that maximises every opportunity.

Improve booking rate

Improve booking rate

Optimise your scheduling flow, CTAs, and follow-up cadence to turn more qualified leads into booked meetings.

Discovery & qualification

Discovery & qualification

Structure your first sales conversation to uncover real needs, build trust, and position your solution as the obvious next step.

Improve qualification rate

Improve qualification rate

Sharpen your discovery process and scoring criteria so more meetings convert into qualified pipeline with real potential.

Proposals & offers

Proposals & offers

Build proposal templates and workflows that present pricing clearly, pull from CRM data automatically, and move deals forward without delays.

Improve offer rate

Improve offer rate

Streamline your proposal workflow and improve how you present solutions so more qualified deals receive a clear, compelling offer.

Closing & win rate

Closing & win rate

Design a closing workflow with clear next steps, e-signatures, and handoff procedures that turn verbal yeses into signed contracts efficiently.

Improve win rate

Improve win rate

Strengthen your closing approach — objection handling, negotiation, and follow-through — so more proposals turn into signed contracts.

Customer retention

Customer retention

Build an onboarding and retention system that keeps customers engaged, identifies risks early, and turns satisfaction into longer relationships.

Increase contract length

Increase contract length

Build retention strategies, success milestones, and renewal processes that keep customers committed for longer periods.

Account expansion

Account expansion

Create upsell and cross-sell workflows that grow existing accounts by matching additional solutions to evolving customer needs.

Increase line items

Increase line items

Develop cross-sell and upsell motions that expand accounts by solving more problems for customers who already trust you.

Pricing strategy

Pricing strategy

Develop a pricing structure with clear value tiers, anchoring, and packaging that reflects the value you deliver and gives buyers confidence in their investment.

Increase pricing

Increase pricing

Raise prices strategically through better packaging, value communication, and positioning so revenue grows without adding customers.

Organic search

Organic search

Learn how to create search-optimised content that ranks, drives compounding traffic, and attracts buyers actively looking for what you offer.

LinkedIn thought leadership

LinkedIn thought leadership

Turn your LinkedIn profile and content into a demand generation channel that builds authority, attracts ideal buyers, and starts conversations at scale.

Paid advertising

Paid advertising

Master the fundamentals of paid media — targeting, bidding, creative, and measurement — so every euro spent moves qualified buyers closer to a conversation.

LinkedIn advertising

LinkedIn advertising

Learn how to reach decision-makers on LinkedIn efficiently with the right campaign types, audience targeting, and creative formats for B2B.

Outreach automation

Outreach automation

Build cold outreach infrastructure — domains, tools, lists, and sequences — that reaches the right people with messages that feel personal and earn replies.

Marketing hub configuration

Marketing hub configuration

Configure lifecycle stages, segmentation, lead routing, scoring, and dashboards so Marketing Hub turns campaigns into measurable pipeline.

Commerce hub configuration

Commerce hub configuration

Set up quotes, invoices, and payment workflows that match your sales process so deals close cleanly and finance stays accurate.

Sales hub configuration

Sales hub configuration

Configure your personal HubSpot workspace — pipeline views, activity logging, meeting schedulers, and dashboards — so the CRM helps you sell effectively every day.

Service hub configuration

Service hub configuration

Set up ticket pipelines, SLAs, and knowledge base so your team handles requests consistently and customers feel taken care of.

Website tracking setup

Website tracking setup

Bad tracking means bad decisions. Set up your analytics properly from the start so you know which traffic converts, which campaigns work, and where to focus your budget.

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