B2B growth blog

My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.

B2B growth blog

Reconnect dormant connections

Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.

Lifecycle stages

Define the stages a contact moves through from subscriber to customer, map the exact handover points where marketing passes leads to sales, and configure automation that updates lifecycle stages without manual work.

Account foundations

Configure the core settings that affect everything else in HubSpot: timezone, currency, and default properties. Then connect your website and advertising platforms so data starts flowing into your CRM from day one.

Meeting notes

The value of a meeting lives in what happens afterwards. Capture decisions and action items so every conversation moves work forward.

Measure price sensitivity

Understand how much your customers are willing to pay so you can price with confidence.

Building your backlog

Random testing wastes time and teaches you nothing. Learn how to collect experiment ideas systematically and prioritise them based on potential impact so you always know what to run next.

Raise prices strategically

Increase your prices without losing customers by communicating more value first.

Brand kit

Upload your visual identity so every email, quote, and document that leaves HubSpot looks consistent. Set default colours, fonts, and logo placement once, then let templates do the work.

How to repurpose content efficiently

Convert every long-form guide into LinkedIn posts, carousels, videos, and podcast snippets in minutes with AI prompts and reusable templates.

Communicate price changes

Plan and execute price increases with clear messaging and a thoughtful rollout that retains customers and positions the change positively.

Test subject lines and send times

Run A/B tests on email subject lines and delivery timing to improve open rates across your nurture flows.

Track expansion revenue monthly

Monitor expansion MRR as a standalone metric, identify which accounts are growing fastest, and spot trends early.

Weekly data review

Learn which numbers to check each week, how to spot early warning signs, and what to escalate before small problems become big misses.

Feed research into experiment backlog

Turn what you hear in interviews into ideas you can test across your copy, your ads, your content, and your product.

Lists and segmentation

Build active lists that update automatically as contacts meet criteria, create segmentation rules based on behaviour and attributes, and set up list hygiene automation that removes inactive or unqualified contacts.

Set anchoring and packaging

Use proven pricing psychology like anchoring, decoy options, and bundle framing to guide buyers toward the right tier.

How to choose proposal software

Compare PandaDoc, Proposify, and other tools based on your sales complexity, CRM integration needs, and pricing workflow requirements.

How to structure cross-sell offers

Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.

How to conduct interviews

Bad interviews produce polite answers that confirm what you already believe. Good interviews surface uncomfortable truths that change your strategy. The difference is in how you ask.

Update messaging with fresh insights

Take new interview findings and systematically update your ads, landing pages, and sales scripts so your messaging stays relevant.

For sales managers

Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.

Test packaging variations

Find the combination of features and pricing tiers that makes choosing your product feel obvious.

Lead routing

Set up notification workflows that alert your team when leads take important actions, configure lead assignment automation that distributes leads fairly, and create data quality workflows that keep your database clean.

Review open and click rates monthly

Check how each email in your sequences is performing so you can identify the ones that need rewriting or replacing.

How to design upsell paths

Create clear progression from entry tier to premium offering so customers see the natural next step as they grow and need more value.

Test new bundle configurations

Experiment with different service or product combinations to find which bundles have the highest attach rate with existing customers.

Review call recordings monthly

Listen to discovery calls systematically to identify what works, what does not, and where your team can improve.

Growth motions

Most B2B companies pick a growth motion by accident and wonder why scaling feels so hard. Learn how to deliberately choose between founder-led

Build a swipe file of winners

Document every high-performing ad with its metrics, audience, and creative angle so your team can spot and replicate winning patterns.

How to prevent and reduce churn

Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.

How to plan a week that actually happens

You start Monday with good intentions and end Friday wondering where the time went. A weekly planning ritual that matches your energy to your priorities so the important work actually happens.

Reallocate budget based on CAC by channel

Shift your spend toward channels with the lowest cost per acquisition and away from those producing diminishing returns.

Optimise scheduling page conversion

Improve the booking page itself with fewer steps, a clearer value proposition, and social proof so more visitors actually schedule.

How to run qualitative research

Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.

Optimise pop-up timing and triggers

Test when and how pop-ups appear so they capture more leads without irritating your visitors.

How to identify expansion opportunities

Spot upsell and cross-sell opportunities from usage patterns, customer feedback, and lifecycle signals before customers even ask for more.

Reduce time-to-book

Shorten the gap between first touch and booked meeting by removing friction at every step of the journey.

Define your pricing structure

Choose between hourly, project, retainer, and value-based models based on your service type, market, and growth goals.

New connection - inbound

Convert people who reached out to you into qualified conversations while their interest is still warm.

Build campaigns around belief gaps

Once you know what each segment doubts, you can create messages and proof that close those specific gaps. This chapter shows you how to match segments to channels, write segment-specific messages, and measure which belief gaps you're actually closing.

Cold outreach - value add

Start conversations with cold leads by leading with value instead of a meeting request.

Track share of voice against competitors

Measure how visible you are relative to competitors in your category and set targets for increasing your share of attention.

Customer success platforms

Churn happens when you're not paying attention. Success platforms surface at-risk accounts before it's too late to save them.

Landing page builders

Campaign pages need to go live fast. Dedicated builders let you launch and test without touching your main website.

Build the sales-to-delivery handoff

Design the internal handoff from sales to delivery so customers experience a smooth transition and nothing gets lost along the way.

ICP and persona

Vague targeting wastes budget and confuses your team. Get specific about which companies to pursue and who within them actually makes buying decisions so every growth activity has a clear target.

Pressure-test ICP against real data

Compare your ideal customer profile to last quarter's closed deals to find gaps between who you think you are selling to and who actually buys.

Increase NPS through targeted actions

Use detractor feedback to make specific improvements and track whether scores improve over time.

Identify untapped accounts

Audit your customer base for accounts that should be expanding but are not, and build targeted plans to unlock their potential.

Why shiny objects kill growth

Random tactics scatter your focus and burn you out. Systems compound effort into sustainable growth. See why working without structure leads to chaos.

Reprioritise backlog by impact and effort

Re-score your experiment backlog each quarter using updated data so you always run the highest-leverage tests first.

Post-booking confirmation flow

Automate what happens between booking and the meeting itself so prospects show up prepared and excited rather than forgetting they booked.

Proposal follow-up

Close deals faster by staying top of mind while your proposal sits in their inbox.

Optimise existing pages for mobile and message match

60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.

Content download follow-up

Move content subscribers from passive readers to active prospects ready to talk.

How to set goals and run 12-week sprints

You can train for a half marathon in 12 weeks. You can launch a product, land five clients, or completely redesign a process. But you have to start now. A sprint system that creates urgency and visibility.

Who to interview

Not all customer feedback is equally valuable. Learn which segments of your customer base will give you the insights that actually change how you sell and who you should prioritise when time is limited.

Live chat and chatbots

Engage website visitors in real-time, qualify leads automatically, and route conversations to the right team member.

Campaign structure and account setup

Set up your Google Ads account, define your campaign structure, and organise ad groups so every euro is traceable to a business outcome.

When to post on LinkedIn for maximum reach

Stop leaving reach to chance with random timing. Use a pre-posting checklist, well-timed publishing, and first-hour engagement to multiply impressions.

Add new content to sequences

Keep your nurture flows fresh by adding new case studies, articles, and insights as you publish them, so contacts always receive relevant material.

Define post-close follow-up

Create the touchpoints after signing that reinforce the buyer's decision, set expectations for onboarding, and start the relationship well.

Refine scoring criteria

Update your qualification criteria based on which discovery calls actually turned into closed deals over the last quarter.

Sales enablement tools

Build your product library with accurate pricing, create quote templates that look professional, configure payment integration, and set up e-signature workflows that eliminate printing and scanning.

Commerce reporting

Build dashboards that track quote-to-close rates, payment collection speed, and revenue by product line so you can spot issues before they hit cash flow.

Reassess growth motion fit

Use conversion data, CAC trends, and team capacity to evaluate whether your current growth motion is still the right choice.

Quarterly review

Quarterly targets hit or missed are just the starting point. Learn how to assess whether your assumptions about the business were right, extract learnings that compound, and set up the next quarter with a model grounded in reality. Close one quarter and open the next in a single session.

A/B test ad formats systematically

Compare image, video, carousel, and text formats across segments to find which earns the most clicks from each audience.

How to create high-quality content

Write content that educates, engages, and converts with clear transformation. Create for one reader with proof, optimise for search, drive qualified traffic.

Ticket pipeline setup

Design your ticket pipeline stages, configure automated routing, and set up ticket properties so every support request is tracked and assigned.

How to build reports in GA4

Build useful GA4 reports once your events are tracked. Understand what's working with funnels, segmentation, and automated reporting.

New connection - outbound

Turn accepted LinkedIn requests into engaged prospects without coming across as pushy or salesy.

Subscription and billing

Revenue leaks through failed payments and messy upgrades. Billing tools handle the complexity so you collect what you've earned.

Lead magnets that work

Match your offer to where prospects are in their buying journey. Problem aware, solution aware, and product aware buyers need different things.

How to track key conversion events

Set up conversion tracking for real business actions. Track meetings booked, sign-ups completed, key pages visited, and payments made.

Pipeline design

Customise deal stages to match your actual sales process, configure win and loss reasons that help you identify patterns, and set deal probability by stage so forecasting reflects reality.

How to protect your focus when everything competes for it

Deep work keeps getting interrupted by Slack, email, and quick questions. Practical steps to design an environment where your best hours go to your most important work.

Improve your negotiation approach

Build a library of responses for common negotiation scenarios including price pushback, competitor comparisons, and deal stalls.

CRM platforms

Your CRM is the single source of truth for every deal. The right one keeps your pipeline visible and your follow-ups from slipping.

Social media management

Consistency on social takes time you don't have. Management tools help you stay visible without living inside the platforms.

Payment links and invoices

Set up payment processing, create payment links for common offerings, and configure invoice templates and automation for recurring billing.

Calculate how many leads you need and what you can afford

Work backwards from revenue to figure out how much traffic you actually need, then calculate the maximum you can spend per lead whilst staying profitable. This tells you which channels are even possible before you waste budget testing everything.

How to warm up your LinkedIn profile

Boost LinkedIn reach in the week before you post. Warm the algorithm with daily chats, meaningful comments, a cleaner network, and new recommendations.

Review closing techniques

Evaluate which closing approaches your team uses, measure their effectiveness, and refine what works for your market.

New subscriber welcome flow

Design the first emails a new contact receives to set expectations, deliver immediate value, and start building trust from day one.

Meeting setup

Choose meeting types, set durations and buffers, place links where intent is highest. Make booking frictionless so ready leads do not drop off.

Run your monthly experiment cycle

Execute the full experiment loop each month: select from your backlog, launch, monitor, close, and document what you learned.

Identify the highest-leverage metric

Use the compound model to calculate which single metric improvement will generate the biggest revenue impact this quarter, so you focus where it matters most.

How to track proposal performance

Monitor which sections get read, how long prospects spend reviewing, and which pricing options convert best so you can optimise proposals.

Pop-ups and remarketing

Capture visitors before they leave with exit intent, scroll triggers, and timed pop-ups. Use LinkedIn and Meta lead forms to recapture those who did not convert.

How to build your target lead list

Find and qualify leads with precision so you can spend less time prospecting. Focus more time on closing actual conversations that matter.

Analyse lost deal reasons

Systematically categorise and review why deals are lost to find the most fixable failure points in your sales process.

Knowledge base setup

Create a self-service knowledge base with categories, articles, and search so customers can solve common problems without contacting support.

Review your 12-metric scorecard

Pull your numbers from the last cycle, compare them against targets, and see which metrics moved and which ones stalled. You will leave with a clear picture of where you stand.

How to write cold emails that get replies

Write cold emails that get replies with clear value and no fluff. Learn frameworks for subject lines, openers, relevance, proof, and CTAs.

Refresh lead magnets quarterly

Review download rates and lead quality each quarter, then update or replace offers that have gone stale.

Why traffic experts hit a plateau

Deep channel expertise doubles revenue but still hits a ceiling. Mastering one engine isn't enough. See why system thinking beats specialisation.

Test pricing presentation formats

Experiment with how you display pricing, including tiered options, monthly versus annual, and anchoring techniques, to see what converts best.

Audience building and matched audiences

Build targeting audiences using job title, company size, and industry filters, and set up matched audiences from your CRM and website visitors.

Visitor identification

See which companies visit your website, even if they don't fill out a form. Prioritise outreach based on buying signals.

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