My thinking on building growth machines, organised around six core topics that form my methodology. Each article connects theory to practice, showing not just what works, but why it works and how to adapt it to your context. Written for consultants and course creators who are serious about systematic growth.
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Revive your existing LinkedIn network and surface opportunities hidden in connections you've ignored.
Define the stages a contact moves through from subscriber to customer, map the exact handover points where marketing passes leads to sales, and configure automation that updates lifecycle stages without manual work.
Configure the core settings that affect everything else in HubSpot: timezone, currency, and default properties. Then connect your website and advertising platforms so data starts flowing into your CRM from day one.
The value of a meeting lives in what happens afterwards. Capture decisions and action items so every conversation moves work forward.
Understand how much your customers are willing to pay so you can price with confidence.
Random testing wastes time and teaches you nothing. Learn how to collect experiment ideas systematically and prioritise them based on potential impact so you always know what to run next.
Increase your prices without losing customers by communicating more value first.
Upload your visual identity so every email, quote, and document that leaves HubSpot looks consistent. Set default colours, fonts, and logo placement once, then let templates do the work.
Convert every long-form guide into LinkedIn posts, carousels, videos, and podcast snippets in minutes with AI prompts and reusable templates.
Plan and execute price increases with clear messaging and a thoughtful rollout that retains customers and positions the change positively.
Run A/B tests on email subject lines and delivery timing to improve open rates across your nurture flows.
Monitor expansion MRR as a standalone metric, identify which accounts are growing fastest, and spot trends early.
Learn which numbers to check each week, how to spot early warning signs, and what to escalate before small problems become big misses.
Turn what you hear in interviews into ideas you can test across your copy, your ads, your content, and your product.
Build active lists that update automatically as contacts meet criteria, create segmentation rules based on behaviour and attributes, and set up list hygiene automation that removes inactive or unqualified contacts.
Use proven pricing psychology like anchoring, decoy options, and bundle framing to guide buyers toward the right tier.
Compare PandaDoc, Proposify, and other tools based on your sales complexity, CRM integration needs, and pricing workflow requirements.
Identify complementary products or services that solve related problems and present them at the right moment in the customer journey.
Bad interviews produce polite answers that confirm what you already believe. Good interviews surface uncomfortable truths that change your strategy. The difference is in how you ask.
Take new interview findings and systematically update your ads, landing pages, and sales scripts so your messaging stays relevant.
Monitor your sales team's activities, track pipeline health across all reps, identify deals that need attention, and coach based on real data instead of gut feeling.
Find the combination of features and pricing tiers that makes choosing your product feel obvious.
Set up notification workflows that alert your team when leads take important actions, configure lead assignment automation that distributes leads fairly, and create data quality workflows that keep your database clean.
Check how each email in your sequences is performing so you can identify the ones that need rewriting or replacing.
Create clear progression from entry tier to premium offering so customers see the natural next step as they grow and need more value.
Experiment with different service or product combinations to find which bundles have the highest attach rate with existing customers.
Listen to discovery calls systematically to identify what works, what does not, and where your team can improve.
Most B2B companies pick a growth motion by accident and wonder why scaling feels so hard. Learn how to deliberately choose between founder-led
Document every high-performing ad with its metrics, audience, and creative angle so your team can spot and replicate winning patterns.
Identify churn patterns, build early warning systems, and create win-back campaigns for customers considering leaving to salvage relationships.
You start Monday with good intentions and end Friday wondering where the time went. A weekly planning ritual that matches your energy to your priorities so the important work actually happens.
Shift your spend toward channels with the lowest cost per acquisition and away from those producing diminishing returns.
Improve the booking page itself with fewer steps, a clearer value proposition, and social proof so more visitors actually schedule.
Use heatmaps, recordings, and survey data to uncover friction. Discover confusion and blockers that hurt your conversion rates and user experience.
Test when and how pop-ups appear so they capture more leads without irritating your visitors.
Spot upsell and cross-sell opportunities from usage patterns, customer feedback, and lifecycle signals before customers even ask for more.
Shorten the gap between first touch and booked meeting by removing friction at every step of the journey.
Choose between hourly, project, retainer, and value-based models based on your service type, market, and growth goals.
Convert people who reached out to you into qualified conversations while their interest is still warm.
Once you know what each segment doubts, you can create messages and proof that close those specific gaps. This chapter shows you how to match segments to channels, write segment-specific messages, and measure which belief gaps you're actually closing.
Start conversations with cold leads by leading with value instead of a meeting request.
Measure how visible you are relative to competitors in your category and set targets for increasing your share of attention.
Churn happens when you're not paying attention. Success platforms surface at-risk accounts before it's too late to save them.
Campaign pages need to go live fast. Dedicated builders let you launch and test without touching your main website.
Design the internal handoff from sales to delivery so customers experience a smooth transition and nothing gets lost along the way.
Vague targeting wastes budget and confuses your team. Get specific about which companies to pursue and who within them actually makes buying decisions so every growth activity has a clear target.
Compare your ideal customer profile to last quarter's closed deals to find gaps between who you think you are selling to and who actually buys.
Use detractor feedback to make specific improvements and track whether scores improve over time.
Audit your customer base for accounts that should be expanding but are not, and build targeted plans to unlock their potential.
Random tactics scatter your focus and burn you out. Systems compound effort into sustainable growth. See why working without structure leads to chaos.
Re-score your experiment backlog each quarter using updated data so you always run the highest-leverage tests first.
Automate what happens between booking and the meeting itself so prospects show up prepared and excited rather than forgetting they booked.
Close deals faster by staying top of mind while your proposal sits in their inbox.
60%+ of traffic is mobile. If your page isn't optimised for small screens, you're losing half your visitors. Also ensure your ad promise matches the landing page headline exactly.
Move content subscribers from passive readers to active prospects ready to talk.
You can train for a half marathon in 12 weeks. You can launch a product, land five clients, or completely redesign a process. But you have to start now. A sprint system that creates urgency and visibility.
Not all customer feedback is equally valuable. Learn which segments of your customer base will give you the insights that actually change how you sell and who you should prioritise when time is limited.
Engage website visitors in real-time, qualify leads automatically, and route conversations to the right team member.
Set up your Google Ads account, define your campaign structure, and organise ad groups so every euro is traceable to a business outcome.
Stop leaving reach to chance with random timing. Use a pre-posting checklist, well-timed publishing, and first-hour engagement to multiply impressions.
Keep your nurture flows fresh by adding new case studies, articles, and insights as you publish them, so contacts always receive relevant material.
Create the touchpoints after signing that reinforce the buyer's decision, set expectations for onboarding, and start the relationship well.
Update your qualification criteria based on which discovery calls actually turned into closed deals over the last quarter.
Build your product library with accurate pricing, create quote templates that look professional, configure payment integration, and set up e-signature workflows that eliminate printing and scanning.
Build dashboards that track quote-to-close rates, payment collection speed, and revenue by product line so you can spot issues before they hit cash flow.
Use conversion data, CAC trends, and team capacity to evaluate whether your current growth motion is still the right choice.
Quarterly targets hit or missed are just the starting point. Learn how to assess whether your assumptions about the business were right, extract learnings that compound, and set up the next quarter with a model grounded in reality. Close one quarter and open the next in a single session.
Compare image, video, carousel, and text formats across segments to find which earns the most clicks from each audience.
Write content that educates, engages, and converts with clear transformation. Create for one reader with proof, optimise for search, drive qualified traffic.
Design your ticket pipeline stages, configure automated routing, and set up ticket properties so every support request is tracked and assigned.
Build useful GA4 reports once your events are tracked. Understand what's working with funnels, segmentation, and automated reporting.
Turn accepted LinkedIn requests into engaged prospects without coming across as pushy or salesy.
Revenue leaks through failed payments and messy upgrades. Billing tools handle the complexity so you collect what you've earned.
Match your offer to where prospects are in their buying journey. Problem aware, solution aware, and product aware buyers need different things.
Set up conversion tracking for real business actions. Track meetings booked, sign-ups completed, key pages visited, and payments made.
Customise deal stages to match your actual sales process, configure win and loss reasons that help you identify patterns, and set deal probability by stage so forecasting reflects reality.
Deep work keeps getting interrupted by Slack, email, and quick questions. Practical steps to design an environment where your best hours go to your most important work.
Build a library of responses for common negotiation scenarios including price pushback, competitor comparisons, and deal stalls.
Your CRM is the single source of truth for every deal. The right one keeps your pipeline visible and your follow-ups from slipping.
Consistency on social takes time you don't have. Management tools help you stay visible without living inside the platforms.
Set up payment processing, create payment links for common offerings, and configure invoice templates and automation for recurring billing.
Work backwards from revenue to figure out how much traffic you actually need, then calculate the maximum you can spend per lead whilst staying profitable. This tells you which channels are even possible before you waste budget testing everything.
Boost LinkedIn reach in the week before you post. Warm the algorithm with daily chats, meaningful comments, a cleaner network, and new recommendations.
Evaluate which closing approaches your team uses, measure their effectiveness, and refine what works for your market.
Design the first emails a new contact receives to set expectations, deliver immediate value, and start building trust from day one.
Choose meeting types, set durations and buffers, place links where intent is highest. Make booking frictionless so ready leads do not drop off.
Execute the full experiment loop each month: select from your backlog, launch, monitor, close, and document what you learned.
Use the compound model to calculate which single metric improvement will generate the biggest revenue impact this quarter, so you focus where it matters most.
Monitor which sections get read, how long prospects spend reviewing, and which pricing options convert best so you can optimise proposals.
Capture visitors before they leave with exit intent, scroll triggers, and timed pop-ups. Use LinkedIn and Meta lead forms to recapture those who did not convert.
Find and qualify leads with precision so you can spend less time prospecting. Focus more time on closing actual conversations that matter.
Systematically categorise and review why deals are lost to find the most fixable failure points in your sales process.
Create a self-service knowledge base with categories, articles, and search so customers can solve common problems without contacting support.
Pull your numbers from the last cycle, compare them against targets, and see which metrics moved and which ones stalled. You will leave with a clear picture of where you stand.
Write cold emails that get replies with clear value and no fluff. Learn frameworks for subject lines, openers, relevance, proof, and CTAs.
Review download rates and lead quality each quarter, then update or replace offers that have gone stale.
Deep channel expertise doubles revenue but still hits a ceiling. Mastering one engine isn't enough. See why system thinking beats specialisation.
Experiment with how you display pricing, including tiered options, monthly versus annual, and anchoring techniques, to see what converts best.
Build targeting audiences using job title, company size, and industry filters, and set up matched audiences from your CRM and website visitors.
See which companies visit your website, even if they don't fill out a form. Prioritise outreach based on buying signals.