The verdict
On the data we hold, Freshdesk by Freshworks comes out ahead. Here is why, point by point.
Side by side
| At a glance | ||
|---|---|---|
| Starts at | $19/mo | $119.17/mo |
| Free plan | No | No |
| API | Yes | Yes |
| MCP server | Yes | |
| Links |
Plans and pricing
Freshdesk by Freshworks
- Growth$228/yr/seat
- Pro$660/yr/seat
- Enterprise$1,068/yr/seat
Who each is for
Choose Freshdesk by Freshworks if…
Customer support teams of any size that want a ticketing helpdesk with email, chat and phone tickets, automation and AI agents, and that value a wide marketplace of integrations.
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