The verdict
On the data we hold, Answering Service Care, LLC comes out ahead. Here is why, point by point.
What the data says
- In our Support ranking, Answering Service Care, LLC places 11 and Zendesk 3 of 16.
Side by side
| At a glance | ||
|---|---|---|
| Starts at | $40/mo | €19/mo |
| Free plan | No | No |
| API | Yes | Yes |
| MCP server | Yes | Not known yet |
| Links |
Plans and pricing
AS
Answering Service Care, LLC
- StarterLow-volume basic coverage$40/mo
- Small BusinessGrowing teams needing 100 minutes$179/mo
- ProConsistent call volume with recording$329/mo
- EnterpriseHigh volume plus dedicated support$639/mo
Zendesk
- Support TeamPer agent per month: email and ticketing, routing and ready-made dashboards. EUR 19 per agent per month billed yearly.€25/mo/seat
- Suite TeamPer agent per month: adds AI agents, omnichannel routing and messaging. EUR 55 per agent per month billed yearly.€69/mo/seat
- Suite ProfessionalPer agent per month: adds AI Admin Copilot, skills-based routing and IVR. EUR 115 per agent per month billed yearly.€149/mo/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
AS
Choose Answering Service Care, LLC if…
We haven't written up who Answering Service Care, LLC suits yet.
Choose Zendesk if…
A customer support team that wants ticketing, a help centre and AI agents from one vendor, from a startup with a few agents to a large multinational team.
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