Prioritisation

Definition
Prioritisation is the discipline of ranking ideas, projects and experiments by impact, then deliberately saying no to everything that does not make the cut.

Why it matters

Doing the wrong work well still wastes the scarcest things a small team has: time, attention and money. Most teams do not fail from a lack of ideas. They drown in reasonable ones, because saying yes is easier in the moment than choosing. A yes to an average idea is a silent no to a better one that never got capacity.

How to apply it

  • Agree the scoring criteria first, so debates are about numbers and not about who is loudest.
  • Pull real data before scoring, such as conversion rates or support volume, so a proven problem beats a loud but unproven one.
  • Score in a group where possible, because several views catch wishful thinking.
  • Keep the ranked list visible, so ideas that miss the cut are seen to wait instead of being forgotten.
  • Re-rank on a fixed rhythm, such as every cycle or quarter.

What it is

Every small team has more good ideas than hours. Prioritisation is the habit of scoring the options against the same criteria, putting them in order and saying no, or "not yet", to the rest.

Two common scoring methods are ICE and RICE. ICE scores each idea for impact, confidence and ease. RICE adds reach and uses effort instead of ease. Each factor gets a simple score, and the result puts ideas in order.

Say a team has four ideas for its website: a new pricing page, a blog redesign, a faster checkout and a new logo. Scored on a 1 to 10 scale against the same three questions, the faster checkout scores highest because analytics show many buyers dropping out there.

Common mistakes

  • Treating the score as the decision. It is an input to a judgement.
  • Scoring effort too optimistically.
  • Never removing items, so the list grows until it is ignored.
Worked example

Suppose a team of four has four website ideas and cannot agree which comes first. They score each idea for impact, confidence and ease, from 1 to 10, on a board in Miro, so everyone places scores at the same time. Analytics show many buyers leaving at checkout, which gives the faster checkout a confidence score of 9. The logo redesign scores 3. Ranked, the checkout comes first, the pricing page second, the blog redesign third and the logo last. The team agrees the logo waits until next year, and the ranked list stays on the board so every idea that misses the cut is seen to wait, not forgotten. They re-rank at the start of each quarter.

Tools in the example

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  1. Article

    Eisenhower Matrix

    A simpler way to sort tasks by urgency and importance.

  2. Article

    Scope creep

    What prioritisation holds the line against.

  3. Article

    Kill criteria

    A related discipline for cutting work that has stopped earning its place.

  4. Article

    OMTM (One Metric That Matters)

    The single number a good ranking is usually built around.