Customers.ai (formerly MobileMonkey)

Customers.ai (formerly MobileMonkey) logo
Visitor identification and AI audience tools that feed Klaviyo and ad platforms, from the former MobileMonkey team.

Customers.ai (formerly MobileMonkey) API

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Checked on 2026-10-10 in the developer documentation.

How to automate Customers.ai (formerly MobileMonkey)

Native integrations

Customers.ai integrates with Klaviyo, Shopify, Meta and Google, with additional connections such as SendGrid, Salesforce, Semrush and HighLevel. Connect Klaviyo first, since the plans are priced on your Klaviyo profiles.

Automation idea: send identified visitors who viewed a product but did not buy into a Klaviyo flow, with a different message for first-time and returning visitors.

API and webhooks

Customers.ai has a public API, documented on its API page, for sending messages and updating contact records. It dates back to the chatbot product, so check which endpoints match your use case.

Automation idea: update a contact record from your own system when someone makes a purchase, so they leave the retargeting audience.