Process Street vs Zapier

Process Street guides people through repeatable procedures and records what they did. Zapier connects your apps so data moves without anyone copying it. Many teams use both.

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The verdict Side by side Plans and pricing Who each is for Other options

The verdict

If people on your team paste data between tools, pick Zapier first. A form submission going into a CRM, a deal win announced in Slack and a new customer added to a sheet are quick to automate, and Zapier has a free plan to try. If the pain is a procedure that lives in someone's head and gets done differently each time, pick Process Street. It has no free plan, only a trial of its Pro plan. Plenty of teams end up with both: Process Street for onboarding, and Zapier moving the data that onboarding creates.

What the data says

Both cover 2 of the 2 features we compared.
Only Zapier has a free plan to start on.
Both have an API and an MCP server, so either works with AI employees.
In our Automation ranking, Zapier places 4 and Process Street 7 of 11.

Side by side

Process Street and Zapier compared
6 points compared	Process Street	Zapier
Starts at	Not known yet	$19.99/mo
Free plan	No	Yes
API	Yes	Yes
MCP server	Yes	Yes
Built-in AI	Yes	Yes
Integrations & API	Yes	Yes
Links	Visit	Visit

Plans and pricing

Process Street

Pricing not in our catalogue yet.

Zapier

FreeFree forever: unlimited two-step Zaps, Tables and Forms, 100 tasks per month, 1 user.Free
ProfessionalStarting from $19.99 per month for the lowest task tier (750 tasks); price rises with the task tier. Multi-step Zaps, premium apps, webhooks.$19.99/mo
TeamStarting from $69 per month for the lowest task tier; price rises with the task tier. Up to 25 users, shared Zaps, SAML SSO.$69/mo

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Process Street if…

Pick Process Street if you run operations, onboarding or compliance work and need proof of what was done. Steps branch on answers, approvals sit inside the run, and the record shows where runs get stuck. It replaces the static SOP document and the shared checklist spreadsheet. I first used it in 2020, when it had a generous free plan. Since then it has moved towards audit logs, SSO and compliance, so check that the weight suits you. It is not a task manager and not a CRM.

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Choose Zapier if…

Pick Zapier if you are a non-technical founder or a lean team that wants your apps connected without a developer. It connects more than 9,000 apps, and the editor is simple enough for non-developers to build and maintain. As a Zapier Certified Expert, I'd reach for it first for quick, reliable links between popular apps. Complex logic with loops or heavy branching feels clunky, and task-based pricing can surprise a team that scales fast, so watch your run counts.

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