The verdict
On the data we hold, Trello comes out ahead. Here is why, point by point.
What the data says
- Only Trello has a free plan to start on.
- Trello starts lower, at $5/mo against $19/mo.
- Both have an API and an MCP server, so either works with AI employees.
- In our Tech stack ranking, Trello places 37 and Freshservice by Freshworks 53 of 72.
Side by side
| At a glance | ||
|---|---|---|
| Starts at | $19/mo | $5/mo |
| Free plan | No | Yes |
| API | Yes | Yes |
| MCP server | Yes | Yes |
| Links |
Plans and pricing
Freshservice by Freshworks
- Starter19 per agent per month billed annually.$228/yr/seat
- Growth49 per agent per month billed annually.$588/yr/seat
- Pro99 per agent per month billed annually.$1,188/yr/seat
Trello
- FreeFree for up to 10 collaborators per Workspace.Free
- StandardPer user; $6 monthly or $5 per month billed annually.$6/mo/seat
- PremiumPer user; $12.50 monthly or $10 per month billed annually; for teams up to 100.$12.50/mo/seat
- EnterprisePer user, $17.50 per month billed annually ($210 per user per year).$210/yr/seat
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Freshservice by Freshworks if…
Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.
Choose Trello if…
Small teams and founders who want a simple, visual kanban board for tasks and light projects, with quick setup and little training.
Other options worth a look
ToolCombines spreadsheet simplicity with database structure so teams build custom workflows, trackers and apps without code.Tech stack
From $20/mo yearlyFree planAffiliate link
ToolCombines documents, spreadsheets, and databases into one workspace for building custom trackers and internal tools.Tech stack
From $10/moFree plan
ToolGet instant answers to questions backed by live web search results and inline source citations.Tech stack
From $20/moFree plan
ToolBundle business email, shared documents, spreadsheets, and video meetings in one cloud subscription.Tech stack
From €6.80/moAffiliate link
ToolCall Claude models from your own code to build AI applications, agents, and automations.Tech stack
ToolCollects event data and routes it to your warehouse and 200+ business tools with open-source infrastructure.Tech stack
From $265/moFree plan