Freshservice by Freshworks vs Softr

vsSO

Two Tech stack tools side by side: what each does, what it costs and who it suits.

Visit Visit

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Softr comes out ahead. Here is why, point by point.

What the data says

Only Softr has a free plan to start on.
Both start at $19/mo.
Both have an API and an MCP server, so either works with AI employees.
In our Tech stack ranking, Softr places 36 and Freshservice by Freshworks 53 of 72.

Side by side

Freshservice by Freshworks and Softr compared
At a glance	Freshservice by Freshworks	SOSoftr
Starts at	$19/mo	$19/mo
Free plan	No	Yes
API	Yes	Yes
MCP server	Yes	Yes
Links	Visit	Visit

Plans and pricing

Freshservice by Freshworks

Starter19 per agent per month billed annually.$228/yr/seat
Growth49 per agent per month billed annually.$588/yr/seat
Pro99 per agent per month billed annually.$1,188/yr/seat

Softr

Basicindividuals powering work productivity$19/mo
Prosmall teams building operational tools$99/mo
Businesscompanies building advanced systems at scale$329/mo

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Freshservice by Freshworks if…

Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.

Visit Read the review

Choose Softr if…

We haven't written up who Softr suits yet.

Visit Read the review

Other options worth a look

Tool
Airtable
Combines spreadsheet simplicity with database structure so teams build custom workflows, trackers and apps without code.
Tech stack
From $20/mo yearlyFree planAffiliate link
Sign up on Airtable
Tool
Coda
Combines documents, spreadsheets, and databases into one workspace for building custom trackers and internal tools.
Tech stack
From $10/moFree plan
Sign up on Coda
Tool
Perplexity
Get instant answers to questions backed by live web search results and inline source citations.
Tech stack
From $20/moFree plan
Sign up on Perplexity
Tool
Google Workspace
Bundle business email, shared documents, spreadsheets, and video meetings in one cloud subscription.
Tech stack
From €6.80/moAffiliate link
Sign up on Google Workspace
Tool
Anthropic API
Call Claude models from your own code to build AI applications, agents, and automations.
Tech stack
Sign up on Anthropic API
Tool
RudderStack
Collects event data and routes it to your warehouse and 200+ business tools with open-source infrastructure.
Tech stack
From $265/moFree plan
Sign up on RudderStack