Freshservice by Freshworks vs Sentry

Two Tech stack tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Sentry comes out ahead. Here is why, point by point.

What the data says

Only Sentry has a free plan to start on.
Freshservice by Freshworks starts lower, at $19/mo against $26/mo.
Both have an API and an MCP server, so either works with AI employees.
In our Tech stack ranking, Sentry places 35 and Freshservice by Freshworks 53 of 72.

Side by side

Freshservice by Freshworks and Sentry compared
At a glance	Freshservice by Freshworks	Sentry
Starts at	$19/mo	$26/mo
Free plan	No	Yes
API	Yes	Yes
MCP server	Yes	Yes
Links	Visit	Visit

Plans and pricing

Freshservice by Freshworks

Starter19 per agent per month billed annually.$228/yr/seat
Growth49 per agent per month billed annually.$588/yr/seat
Pro99 per agent per month billed annually.$1,188/yr/seat

Sentry

DeveloperFree for solo developers: one user, error monitoring and tracing, 10 custom dashboards, MCP access.Free
TeamUnlimited users; $29 monthly or $26 per month billed annually with default prepaid data; extra events cost more.$29/mo
BusinessUnlimited dashboards and SAML/SCIM; $89 monthly or $80 per month billed annually with default prepaid data.$89/mo

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Freshservice by Freshworks if…

Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.

Visit Read the review

Choose Sentry if…

Software teams and technical founders shipping a web or mobile product who want to hear about errors, slow pages and failed jobs before customers report them.

Visit Read the review

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