The verdict
On the data we hold, Resend comes out ahead. Here is why, point by point.
What the data says
- Only Resend has a free plan to start on.
- Freshservice by Freshworks starts lower, at $19/mo against $20/mo.
- Both have an API and an MCP server, so either works with AI employees.
- In our Tech stack ranking, Resend places 34 and Freshservice by Freshworks 53 of 72.
Side by side
| At a glance | ||
|---|---|---|
| Starts at | $19/mo | $20/mo |
| Free plan | No | Yes |
| API | Yes | Yes |
| MCP server | Yes | Yes |
| Links |
Plans and pricing
Freshservice by Freshworks
- Starter19 per agent per month billed annually.$228/yr/seat
- Growth49 per agent per month billed annually.$588/yr/seat
- Pro99 per agent per month billed annually.$1,188/yr/seat
Resend
- FreeFree forever: 3,000 emails per month (100 per day), 3 domains, 1 webhook endpoint.Free
- Pro50,000 emails per month, then $0.90 per 1,000 extra; 10 domains and no daily limit.$20/mo
- Scale100,000 emails per month, then $0.90 per 1,000 extra; 1,000 domains and a dedicated Slack channel.$90/mo
Prices as the vendors list them. They change often; the final price is on their sites.
Who each is for
Choose Freshservice by Freshworks if…
Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.
Choose Resend if…
Software teams that want to send transactional email, such as sign-ups, receipts and password resets, and some marketing email from their own code, with a clean API and good developer tooling.
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