Freshservice by Freshworks vs Google Forms

Two Tech stack tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Google Forms comes out ahead. Here is why, point by point.

What the data says

Only Google Forms has a free plan to start on.
Only Freshservice by Freshworks has an MCP server, so an AI employee can work in it directly.
In our Tech stack ranking, Google Forms places 14 and Freshservice by Freshworks 53 of 72.

Side by side

Freshservice by Freshworks and Google Forms compared
At a glance	Freshservice by Freshworks	Google Forms
Starts at	$19/mo	€6.80/mo
Free plan	No	Yes
API	Yes	Yes
MCP server	Yes	No
Links	Visit	Visit

Plans and pricing

Freshservice by Freshworks

Starter19 per agent per month billed annually.$228/yr/seat
Growth49 per agent per month billed annually.$588/yr/seat
Pro99 per agent per month billed annually.$1,188/yr/seat

Google Forms

FreeFree with a Google account (Workspace page points to paid plans for businesses).Free
Google Workspace StarterBusiness plan; Forms is included.€6.80/mo/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Freshservice by Freshworks if…

Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.

Visit Read the review

Choose Google Forms if…

Small teams, schools and founders who need a free, quick way to collect survey answers, sign-ups or feedback and read the results in Google Sheets.

Visit Read the review

Other options worth a look

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Bundle business email, shared documents, spreadsheets, and video meetings in one cloud subscription.
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Anthropic API
Call Claude models from your own code to build AI applications, agents, and automations.
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RudderStack
Collects event data and routes it to your warehouse and 200+ business tools with open-source infrastructure.
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