Envoy vs Freshservice by Freshworks

ENvs

Two Tech stack tools side by side: what each does, what it costs and who it suits.

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The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, Envoy comes out ahead. Here is why, point by point.

What the data says

Only Envoy has a free plan to start on.
Freshservice by Freshworks starts lower, at $19/mo against $109/mo.
In our Tech stack ranking, Envoy places 42 and Freshservice by Freshworks 53 of 72.

Side by side

Envoy and Freshservice by Freshworks compared
At a glance	ENEnvoy	Freshservice by Freshworks
Starts at	$109/mo	$19/mo
Free plan	Yes	No
API	Yes	Yes
MCP server	Not known yet	Yes
Links	Visit	Visit

Plans and pricing

Envoy

StandardGrowing offices requiring core integrations$109/mo
PremiumBranded experiences with badge printing$362/mo

Freshservice by Freshworks

Starter19 per agent per month billed annually.$228/yr/seat
Growth49 per agent per month billed annually.$588/yr/seat
Pro99 per agent per month billed annually.$1,188/yr/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Envoy if…

We haven't written up who Envoy suits yet.

Visit Read the review

Choose Freshservice by Freshworks if…

Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.

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