The verdict
On the data we hold, Freshservice by Freshworks comes out ahead. Here is why, point by point.
Side by side
| At a glance | ||
|---|---|---|
| Starts at | $19/mo | |
| Free plan | No | No |
| API | Yes | Yes |
| MCP server | No | Yes |
| Links |
Plans and pricing
Anthropic API
Pricing not in our catalogue yet.
Freshservice by Freshworks
- Starter$228/yr/seat
- Growth$588/yr/seat
- Pro$1,188/yr/seat
Who each is for
Choose Anthropic API if…
Developers and technical teams building AI features, agents or automations into their own software, and who want Claude models behind them rather than a chat window.
Choose Freshservice by Freshworks if…
Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.
Other options worth a look
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Sells courses, digital downloads, coaching and memberships from one dashboard, with a website and email built in.