Alohi vs Freshservice by Freshworks

ALvs

Two Tech stack tools side by side: what each does, what it costs and who it suits.

The verdict Side by side Plans and pricing Who each is for Other options

The verdict

On the data we hold, it's close: neither pulls ahead on features, a free plan or AI access. The choice comes down to how you work.

What the data says

Alohi starts lower, at $6.99/mo against $19/mo.
Both have an API and an MCP server, so either works with AI employees.
In our Tech stack ranking, Alohi places 51 and Freshservice by Freshworks 53 of 72.

Side by side

Alohi and Freshservice by Freshworks compared
At a glance	ALAlohi	Freshservice by Freshworks
Starts at	$6.99/mo	$19/mo
Free plan	No	No
API	Yes	Yes
MCP server	Yes	Yes
Links	Visit	Visit

Plans and pricing

Alohi

Basicoccasional fax users$6.99/mo
Premiumregular single-user workflows$13.99/mo
Businessteams needing multiple numbers$27.99/mo

Freshservice by Freshworks

Starter19 per agent per month billed annually.$228/yr/seat
Growth49 per agent per month billed annually.$588/yr/seat
Pro99 per agent per month billed annually.$1,188/yr/seat

Prices as the vendors list them. They change often; the final price is on their sites.

Who each is for

Choose Alohi if…

We haven't written up who Alohi suits yet.

Visit Read the review

Choose Freshservice by Freshworks if…

Internal IT teams at small and mid-sized companies that need a service desk with incident, asset and change management, and want to extend it to HR and finance requests.

Visit Read the review

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