B2B website foundations

Build a website that educates buyers and moves them toward conversion at every touchpoint

Most B2B websites confuse visitors instead of guiding them. Clear structure helps buyers self-educate, compare solutions, and decide to engage. Build pages that answer questions, establish credibility, and make taking the next step obvious.

B2B website foundations

Chapters

Chapter
1

How to structure your homepage for B2B buyers

Create a homepage that communicates value instantly, builds credibility, and directs different visitor types to the right next step without confusion.

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Chapter
2

How to write an about page that builds trust

Tell your story in a way that establishes expertise, demonstrates values, and shows why buyers should choose you over competitors in the market.

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Chapter
3

How to design service pages that convert

Present your offerings with clarity, proof, and differentiation whilst addressing buyer objections and guiding prospects toward the logical next steps.

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Chapter
4

How to write case studies that sell

Showcase customer transformations with specific results, clear processes, and buyer pain points that prospects recognise and relate to in themselves.

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Chapter
5

How to structure resource and content pages

Organise educational content so visitors find answers, build trust through expertise, and move naturally toward conversion without being pushed.

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Chapter
6

How to build contact and demo pages

Make it frictionless for buyers to reach you with clear expectations, multiple contact options, and forms that actually get filled out completely.

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Tools

B2B website foundations

tools

Webflow
Tool

Webflow

Webflow builds custom websites visually without code, offering designer control, CMS capabilities, and hosting for professional web projects.

Figma
Tool

Figma

Collaborative design for interfaces and assets excellent for landing pages, ads, and prototypes when marketing and design need alignment.

Hotjar
Tool

Hotjar

Hotjar captures user behaviour through heatmaps, session recordings, and feedback polls to understand how visitors use your website.

Microsoft Clarity
Tool

Microsoft Clarity

Microsoft Clarity provides free session recordings, heatmaps, and user behaviour analytics without traffic limits or time restrictions.

Unbounce
Tool

Unbounce

Unbounce creates landing pages with drag-and-drop building, A/B testing, and dynamic text replacement optimised for paid advertising conversion.

Instapage
Tool

Instapage

Instapage builds post-click landing pages with A/B testing, personalisation, and collaboration features for paid advertising campaigns.

Leadpages
Tool

Leadpages

Leadpages builds landing pages, pop-ups, and alert bars quickly with templates and basic A/B testing for lead generation campaigns.

Squarespace
Tool

Squarespace

Squarespace builds complete websites with beautiful templates, hosting, and e-commerce features for creators, small businesses, and portfolios.

Books

B2B website foundations

books

Breakthrough Advertising
Book summary & review

Breakthrough Advertising

Eugene M. Schwartz

A field guide to message market fit. Use stages of awareness to pick angles, craft offers and brief ads that speak to real pains and jobs.

Dotcom Secrets
Book summary & review

Dotcom Secrets

Russel Brunson

Translate funnel templates into clean journeys. Focus on offers, sequences and pages that convert instead of tactics that age badly.

$100M Offers
Book summary & review

$100M Offers

Alex Hormozi

A practical guide to shaping offers that convert. Translate ideas into pricing, guarantees and copy you can test this quarter with real customers.

Wiki

B2B website foundations

concepts

Wiki

AIDA

Map the buyer journey from attention to action, crafting messages that guide prospects through each stage to conversion.

Wiki

Above the fold

Place critical information and calls-to-action in the visible area before scrolling to capture attention immediately when visitors land on pages.

Wiki

Call-to-Action (CTA)

Craft clear, compelling prompts that drive specific user actions across platforms, from clicking through to converting.

Wiki

Customer journey

Map every touchpoint from initial awareness to repeat purchase, creating seamless experiences that guide prospects toward conversion.

Wiki

Heatmap

Visualise user behaviour through colour-coded overlays showing clicks, scrolls, and mouse movement, exposing hidden friction points.

Wiki

Hero section

Design the prominent first section of pages to communicate value immediately and guide visitors toward conversion without requiring them to scroll or search.

Wiki

Mobile responsive

Ensure websites display and function properly on all devices to avoid losing mobile traffic that bounces from broken layouts or tiny unclickable buttons.

Wiki

Offer

Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.

Wiki

Page speed

Optimise how quickly pages load to reduce bounce rates and improve rankings since slow sites frustrate users and get penalised by search algorithms.

Wiki

Social proof

Display evidence that others trust and use your solution to overcome scepticism and reassure prospects they're making a safe choice by buying.

Wiki

Stages of awareness

Match your messaging to prospects' current awareness level from problem-unaware to solution-aware to speak directly to their mental state.

Wiki

Trust signals

Display security badges, guarantees, and credentials to reduce purchase anxiety and prove legitimacy on pages where visitors make buying decisions.

Playbooks

Other playbooks

Playbook

Compound growth

Meet Random Rick, Specialist Steve and Solid Sarah. See three approaches to growth and why only one compounds. Understand the model that shows how improvements multiply. Apply systematic thinking to double revenue.

See playbook
Compound growth
Playbook

How to implement tracking

Broken tracking means flying blind. Proper implementation shows exactly which traffic converts, which campaigns deliver ROI, and where to double down. Measurement makes optimisation possible.

See playbook
How to implement tracking
Playbook

How to expand revenue per customer

Acquiring new customers is expensive. Growing existing ones is profitable. Identify expansion opportunities from usage patterns and needs. Design clear upsell paths that feel natural, not pushy. Time offers to renewal cycles and milestones. Structure pricing that enables growth.

See playbook
How to expand revenue per customer
Playbook

How to set up your CRM

A poorly configured CRM becomes a graveyard of stale data and missed follow-ups. A properly set up CRM runs your sales process automatically, surfaces hot leads, and forecasts revenue accurately.

See playbook
How to set up your CRM
Playbook

Performance tracking

Strategy without tracking becomes wishful thinking. Build a rhythm that spots problems early, doubles down on what works, and keeps the team aligned on priorities. Turn data into decisions and decisions into momentum.Retry

See playbook
Performance tracking
Playbook

How to retain customers and reduce churn

Most churn happens in the first 90 days when customers don't see value fast enough. Strong onboarding proves value early. Feedback loops surface problems before they become cancellations. Health monitoring spots at-risk accounts. Make retention systematic, not reactive.

See playbook
How to retain customers and reduce churn
Further reading

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B2B website foundations