Step-by-step implementation guides for the most critical growth activities. These aren't theoretical frameworks—they're the exact processes I use with clients to drive results. Each playbook is action-driven, with clear decision points, templates, and examples. Perfect for when you need to implement quickly and correctly.
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Meet Random Rick, Specialist Steve, and Solid Sarah. See why only one approach compounds. Understand how small improvements across 12 metrics multiply into significant results.

Uncover specific pain points, validate assumptions, and reveal what actually drives buying decisions. Run research that produces actionable insights, not just interesting quotes.
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Run quarterly business reviews that assess current state, set ambitious but realistic goals, build actionable roadmaps, and define key results that keep everyone aligned.

Analyse monthly performance data across all four growth engines. Identify what is working, what is not, and make tactical adjustments using a structured decision framework.
Set up and run the weekly 12-metric review across all four growth engines. Structure the meeting, assign ownership, use traffic lights, and escalate issues that need attention.

Plan your week with intention. Manage tasks with a system you trust. Stay out of inbox traps. Protect deep work time. Run better meetings. Close your week with a firebreak.

Build a reporting dashboard that tracks the 12 growth metrics across all four engines. Choose the right tool, structure views correctly, and make data actionable weekly.

Run tests across all growth engines using proper hypothesis formation, test design, and statistical significance. Build learning loops that compound improvements over time.
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Identify repetitive tasks draining time and build workflows that run without you. Use HubSpot and Zapier to automate lead routing, follow-ups, notifications, and data entry.

Select tools across your growth stack using clear evaluation criteria. Avoid common pitfalls, ensure integrations work, and build a system that scales with your business.
Stop guessing what messages will resonate. Map the beliefs people need to hold at each stage of their journey from unaware to ready-to-buy.

Calculate volume needed, map campaigns to belief stages across channels, then test and scale winners using more/better/new whilst killing underperformers.
Structure creative testing within campaigns using message angles, formats, and hooks. Document what works per segment to compound learning over time.
Determine which segment and campaign combinations justify dedicated pages, optimise core elements, then A/B test systematically starting with highest-traffic pages.

Build an outreach strategy that defines who to target and why. Configure infrastructure properly, build targeted lists, write emails that sound human, and design sequences that convert.

Optimise your profile to convert visitors into leads. Build a content calendar, write posts that drive action, and time publishing to maximise reach and engagement.

Define your organic strategy with clear traffic goals. Build a content workflow, create content that educates and converts, and optimise for both search engines and AI tools.

Develop ad strategy that targets decision-makers on LinkedIn and captures high-intent searches on Google. Set up tracking properly and master creative principles that drive conversions.

Manual lead management breaks at scale. Automation captures every lead, scores them by intent, and keeps them warm until they are ready to buy—all while you sleep.

Capture visitor contact details through strategically placed forms, lead magnets, and often-forgotten sources. Build a system that turns anonymous traffic into known leads.

Nurture leads through automated email flows that educate, build trust, and move prospects toward booking a discovery call when the timing is right for them.

Convert interested leads into booked meetings through confirmation flows, reminder sequences, and cancellation handling that maximise show rates and reduce no-shows.

Most B2B websites confuse visitors instead of converting them. Build clear pages that answer questions, establish credibility, and make the next step obvious.

Broken tracking means flying blind. Proper implementation shows exactly which traffic converts, which campaigns deliver ROI, and where to double down on what works.
Plan course structure that moves students from problem to solution. Script lessons clearly. Record with simple equipment. Edit efficiently. Package for your chosen platform.

A properly configured CRM runs your sales process automatically, surfaces hot leads, forecasts revenue accurately, and prevents opportunities from slipping through the cracks.

Qualify prospects and uncover needs through structured discovery conversations that build trust, surface pain points, and position your solution as the obvious choice.

Keep deals moving forward with automated outreach cadences, task reminders, and nurture sequences that prevent qualified leads from going cold or slipping through the cracks.

Close qualified opportunities with proposal formats that clearly communicate value, address objections before they arise, and make buying decisions straightforward.

Retain customers longer by identifying at-risk accounts early, addressing concerns proactively, and continuously demonstrating value that prevents churn before it happens.

Expand account value through systematic identification of upsell opportunities, properly timed offers, and clear presentations of additional value customers actually want.

Increase prices without losing customers by communicating value clearly, segmenting appropriately, and timing increases to minimise churn whilst improving margins.