Offer

Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.

Offer

Offer

definition

Introduction

In B2B, an offer is the total package you present to a prospect: the core service that solves their problem, the price they will pay, the outcomes you promise, and the extra elements bonuses, guarantees, timelines that lower risk and raise perceived value. Alex Hormozi’s book 100 Million Dollar Offers frames an offer as a value equation:

(Dream Outcome × Perceived Likelihood of Success) ÷ (Time Delay × Effort & Sacrifice).

You raise value by amplifying the outcome and certainty, or by shrinking how long and how hard the buyer must work. A strong offer is therefore more than “£10,000 for a new website”; it could be “£10,000 for a fully-launched site in six weeks, plus a year of maintenance, three conversion-optimised landing pages, and a ‘go-live or pay-nothing’ guarantee.”

Why it matters

Offers matter because most businesses under-invest in offer design, focusing on product quality or marketing tactics whilst neglecting the crucial moment of decision. Even prospects who understand and want your solution hesitate when the offer introduces uncertainty or risk. Strong offers overcome this hesitation by making the transaction feel safe and valuable. The guarantee component is especially powerful in B2B contexts where committees evaluate purchases risk reversal mechanisms (money-back guarantees, pilot programmes, performance guarantees) make it easier for internal champions to advocate for your solution because they can point to protections if things disappoint. Offer engineering also significantly impacts pricing power: you can often charge 30-50% more for identical services by packaging them with complementary bonuses (templates, training, implementation support) that cost little to deliver but substantially increase perceived value. The urgency element addresses a critical B2B problem prospects agreeing they should buy but never actually purchasing because there's no catalyst for action. Deadlines (enrollment closes Friday) or scarcity (only 3 consulting slots available this quarter) convert tepid interest into decisions. Testing offer variations often produces larger conversion improvements than any other optimisation: changing your guarantee structure or payment terms can double conversion rates overnight, whilst optimising ad copy might improve results 10-20%. Sophisticated businesses run offer tests continuously, recognising that the same product packaged differently commands different prices and appeals to different segments.

How to apply it

Define the exact pain and dream outcome

Interview ideal clients. Capture the single headache they pay to solve and the result they truly want fewer compliance fines, a full sales pipeline, zero downtime. Phrase the outcome in their words, not in your internal jargon.

Bundle the core service with high-leverage bonuses

Choose add-ons that cost little to deliver but raise perceived value: templates, training sessions, quarterly audits, priority support. Bonuses should remove future effort or amplify the initial result.

Compress time and effort

Map your current workflow and identify bottlenecks you can automate or pre-build. Faster delivery (or progressive milestones) trims the Time Delay in Hormozi’s equation, making the offer feel more valuable without changing scope.

Add a confidence guarantee

Offer a partial refund, milestone-based payment, or “we work for free until it’s done” promise. Guarantees shift risk from buyer to supplier, raising the Perceived Likelihood of Success and justifying a premium price.

Price so the client gains at least a 3–5× return

Anchor against the value created, not your internal cost. If your service can save £200 k in annual legal penalties, a £40 k fee is compelling. Present a single up-front price or a choice of two tiers never a confusing menu.

Five illustrative offers

Business type Core service Bonuses Timeline / guarantee Resulting offer (example)
Digital agency Redesign and rebuild corporate website 12-month site maintenance, 3 high-converting landing pages, staff CMS training Live in 6 weeks or we waive final 30 % Launch a lead-ready site in 42 days, all upkeep included for a year, or you keep the code free.
IT managed service provider 24/7 network monitoring Quarterly security audit, incident-response playbook, on-site training day 90-minute response SLA backed by fee credit Sleep-proof your network with 24/7 cover and a promise: any breach we miss equals 3 months credit.
HR consultancy End-to-end wage-benchmarking study 6 salary-band templates, manager rollout workshop Findings in 30 days or refund 50 % Benchmark and adjust pay in one month tools and training included guaranteed actionable or half your money back.
Law firm Data-privacy compliance package Staff e-learning module, template DPIA forms, quarterly check-ins ICO-ready in 8 weeks or continued work at no charge until passed Achieve GDPR compliance by March with legal sign-off, staff training, and all templates risk on us, not you.
Accountancy practice R&D tax-credit claim preparation Cloud bookkeeping setup, forecasting dashboard, annual review call Claim filed in 4 weeks; fee contingent on credit approval Unlock R&D relief inside a month, modernise your books, and pay only when HMRC approves your claim.

Iterate and refine

Launch the first version, gather objections, and adjust bonuses or guarantees. Track close rate, average deal size, and delivery margin. When close rate exceeds 40 % at target price and fulfilment runs smoothly, standardise the offer and move to outbound promotion.

Conclusion

A powerful B2B offer is a crafted package, not a loose list of services. By clarifying the dream outcome, bundling high-impact bonuses, shrinking delivery time, and shifting risk with a guarantee, you transform “hire us” into an irresistible proposal. Follow the framework, test relentlessly, and your offer becomes the engine that turns curious leads into high-margin clients.

Keep learning

Marketing funnel

Your website, email flows, and remarketing all work together like a mousetrap. Build clear landing pages that convert, automation that nurtures leads, and a machine that drives discovery calls without you chasing people. Stop leaking leads halfway through.

Explore playbooks

Customer research

Customer research

Uncover specific pain points, validate assumptions, and reveal what actually drives buying decisions. Run research that produces actionable insights, not just interesting quotes.

GA4 and Tag Manager setup

GA4 and Tag Manager setup

Broken tracking means flying blind. Proper implementation shows exactly which traffic converts, which campaigns deliver ROI, and where to double down on what works.

Marketing automation setup

Marketing automation setup

Manual lead management breaks at scale. Automation captures every lead, scores them by intent, and keeps them warm until they are ready to buy—all while you sleep.

Lead capture system

Lead capture system

Capture visitor contact details through strategically placed forms, pop-ups, and lead magnets that exchange real value for information without creating unnecessary friction.

Lead routing

Lead routing

Route qualified leads to the right salesperson instantly based on company size, region, and lead source. Fast, relevant follow-up starts with smart routing rules.

Lead nurture sequences

Lead nurture sequences

Nurture leads through automated email flows that educate, build trust, and move prospects toward booking a discovery call when the timing is right for them.

Optimised booking flow

Optimised booking flow

Convert interested leads into booked meetings through confirmation flows, reminder sequences, and cancellation handling that maximise show rates and reduce no-shows.

B2B website foundations

B2B website foundations

Most B2B websites confuse visitors instead of converting them. Build clear pages that answer questions, establish credibility, and make the next step obvious.

Related books

$100M Offers

Alex Hormozi

Rating

Rating

Rating

Rating

Rating

$100M Offers

A practical guide to shaping offers that convert. Translate ideas into pricing, guarantees and copy you can test this quarter with real customers.

Dotcom Secrets

Russel Brunson

Rating

Rating

Rating

Rating

Rating

Dotcom Secrets

Translate funnel templates into clean journeys. Focus on offers, sequences and pages that convert instead of tactics that age badly.

Related chapters

No items found.

Wiki

Activation rate

The percentage of new leads who take a qualifying action and become marketing qualified leads.

List hygiene

Regularly remove inactive and invalid email addresses to maintain deliverability and focus effort on engaged subscribers who actually read your content.

Customer journey

Map every touchpoint from initial awareness to repeat purchase, creating seamless experiences that guide prospects toward conversion.

User interview

Conduct structured conversations with customers to uncover problems, motivations, and decision processes that surveys and analytics can't reveal.

Above the fold

Place critical information and calls-to-action in the visible area before scrolling to capture attention immediately when visitors land on pages.

AIDA

Map the buyer journey from attention to action, crafting messages that guide prospects through each stage to conversion.

Stages of awareness

Match your messaging to prospects' current awareness level from problem-unaware to solution-aware to speak directly to their mental state.

Pain point

Identify specific problems customers experience to position solutions around relieving frustrations they're motivated to solve rather than nice-to-have features.

Unsubscribe rate

Monitor how many recipients opt out of emails to catch list fatigue or irrelevant content before deliverability suffers from spam complaints that damage sender reputation.

Hero section

Design the prominent first section of pages to communicate value immediately and guide visitors toward conversion without requiring them to scroll or search.

Offer

Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.

Page speed

Optimise how quickly pages load to reduce bounce rates and improve rankings since slow sites frustrate users and get penalised by search algorithms.

Usability testing

Watch real users attempt tasks with your product to identify friction points that analytics alone can't reveal and prioritise improvements that remove blockers.

Call-to-Action (CTA)

Craft clear, compelling prompts that drive specific user actions across platforms, from clicking through to converting.

Email open rate

Track what percentage of recipients open emails to evaluate subject line effectiveness and list engagement rather than sending to unengaged subscribers who hurt deliverability.

Social proof

Display evidence that others trust and use your solution to overcome scepticism and reassure prospects they're making a safe choice by buying.

Thought leadership

Share original insights and expertise publicly to build authority and attract customers who value your perspective before they need your solution.

Personal brand

Build professional reputation through consistent content and engagement to attract opportunities and establish trust before commercial conversations begin.

Mobile responsive

Ensure websites display and function properly on all devices to avoid losing mobile traffic that bounces from broken layouts or tiny unclickable buttons.

Click-through rate (email)

Measure what percentage of email recipients click links to assess content relevance and call-to-action effectiveness beyond whether people merely opened messages.