Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.

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Definition

Offer

Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.

Why this matters

Offers matter because most businesses under-invest in offer design, focusing on product quality or marketing tactics whilst neglecting the crucial moment of decision. Even prospects who understand and want your solution hesitate when the offer introduces uncertainty or risk. Strong offers overcome this hesitation by making the transaction feel safe and valuable. The guarantee component is especially powerful in B2B contexts where committees evaluate purchases risk reversal mechanisms (money-back guarantees, pilot programmes, performance guarantees) make it easier for internal champions to advocate for your solution because they can point to protections if things disappoint. Offer engineering also significantly impacts pricing power: you can often charge 30-50% more for identical services by packaging them with complementary bonuses (templates, training, implementation support) that cost little to deliver but substantially increase perceived value. The urgency element addresses a critical B2B problem prospects agreeing they should buy but never actually purchasing because there's no catalyst for action. Deadlines (enrollment closes Friday) or scarcity (only 3 consulting slots available this quarter) convert tepid interest into decisions. Testing offer variations often produces larger conversion improvements than any other optimisation: changing your guarantee structure or payment terms can double conversion rates overnight, whilst optimising ad copy might improve results 10-20%. Sophisticated businesses run offer tests continuously, recognising that the same product packaged differently commands different prices and appeals to different segments.

Example 1

Example 2

Example 3

How to apply

Offer

Key concepts and frameworks explained clearly. Quick reference when you need to understand a term, refresh your knowledge, or share with your team.

Define the exact pain and dream outcome

Interview ideal clients. Capture the single headache they pay to solve and the result they truly want fewer compliance fines, a full sales pipeline, zero downtime. Phrase the outcome in their words, not in your internal jargon.

Bundle the core service with high-leverage bonuses

Choose add-ons that cost little to deliver but raise perceived value: templates, training sessions, quarterly audits, priority support. Bonuses should remove future effort or amplify the initial result.

Compress time and effort

Map your current workflow and identify bottlenecks you can automate or pre-build. Faster delivery (or progressive milestones) trims the Time Delay in Hormozi’s equation, making the offer feel more valuable without changing scope.

Add a confidence guarantee

Offer a partial refund, milestone-based payment, or “we work for free until it’s done” promise. Guarantees shift risk from buyer to supplier, raising the Perceived Likelihood of Success and justifying a premium price.

Price so the client gains at least a 3–5× return

Anchor against the value created, not your internal cost. If your service can save £200 k in annual legal penalties, a £40 k fee is compelling. Present a single up-front price or a choice of two tiers never a confusing menu.

Five illustrative offers

Business type Core service Bonuses Timeline / guarantee Resulting offer (example)
Digital agency Redesign and rebuild corporate website 12-month site maintenance, 3 high-converting landing pages, staff CMS training Live in 6 weeks or we waive final 30 % Launch a lead-ready site in 42 days, all upkeep included for a year, or you keep the code free.
IT managed service provider 24/7 network monitoring Quarterly security audit, incident-response playbook, on-site training day 90-minute response SLA backed by fee credit Sleep-proof your network with 24/7 cover and a promise: any breach we miss equals 3 months credit.
HR consultancy End-to-end wage-benchmarking study 6 salary-band templates, manager rollout workshop Findings in 30 days or refund 50 % Benchmark and adjust pay in one month tools and training included guaranteed actionable or half your money back.
Law firm Data-privacy compliance package Staff e-learning module, template DPIA forms, quarterly check-ins ICO-ready in 8 weeks or continued work at no charge until passed Achieve GDPR compliance by March with legal sign-off, staff training, and all templates risk on us, not you.
Accountancy practice R&D tax-credit claim preparation Cloud bookkeeping setup, forecasting dashboard, annual review call Claim filed in 4 weeks; fee contingent on credit approval Unlock R&D relief inside a month, modernise your books, and pay only when HMRC approves your claim.

Iterate and refine

Launch the first version, gather objections, and adjust bonuses or guarantees. Track close rate, average deal size, and delivery margin. When close rate exceeds 40 % at target price and fulfilment runs smoothly, standardise the offer and move to outbound promotion.

Conclusion

A powerful B2B offer is a crafted package, not a loose list of services. By clarifying the dream outcome, bundling high-impact bonuses, shrinking delivery time, and shifting risk with a guarantee, you transform “hire us” into an irresistible proposal. Follow the framework, test relentlessly, and your offer becomes the engine that turns curious leads into high-margin clients.

Playbooks

Read more in the growth playbook

Playbook

B2B website foundations

Most B2B websites confuse visitors instead of guiding them. Clear structure helps buyers self-educate, compare solutions, and decide to engage. Build pages that answer questions, establish credibility, and make taking the next step obvious.

See playbook
B2B website foundations