Offer

Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.

Offer

Offer

definition

Introduction

In B2B, an offer is the total package you present to a prospect: the core service that solves their problem, the price they will pay, the outcomes you promise, and the extra elements bonuses, guarantees, timelines that lower risk and raise perceived value. Alex Hormozi’s book 100 Million Dollar Offers frames an offer as a value equation:

(Dream Outcome × Perceived Likelihood of Success) ÷ (Time Delay × Effort & Sacrifice).

You raise value by amplifying the outcome and certainty, or by shrinking how long and how hard the buyer must work. A strong offer is therefore more than “£10,000 for a new website”; it could be “£10,000 for a fully-launched site in six weeks, plus a year of maintenance, three conversion-optimised landing pages, and a ‘go-live or pay-nothing’ guarantee.”

Why it matters

Offers matter because most businesses under-invest in offer design, focusing on product quality or marketing tactics whilst neglecting the crucial moment of decision. Even prospects who understand and want your solution hesitate when the offer introduces uncertainty or risk. Strong offers overcome this hesitation by making the transaction feel safe and valuable. The guarantee component is especially powerful in B2B contexts where committees evaluate purchases risk reversal mechanisms (money-back guarantees, pilot programmes, performance guarantees) make it easier for internal champions to advocate for your solution because they can point to protections if things disappoint. Offer engineering also significantly impacts pricing power: you can often charge 30-50% more for identical services by packaging them with complementary bonuses (templates, training, implementation support) that cost little to deliver but substantially increase perceived value. The urgency element addresses a critical B2B problem prospects agreeing they should buy but never actually purchasing because there's no catalyst for action. Deadlines (enrollment closes Friday) or scarcity (only 3 consulting slots available this quarter) convert tepid interest into decisions. Testing offer variations often produces larger conversion improvements than any other optimisation: changing your guarantee structure or payment terms can double conversion rates overnight, whilst optimising ad copy might improve results 10-20%. Sophisticated businesses run offer tests continuously, recognising that the same product packaged differently commands different prices and appeals to different segments.

How to apply it

Define the exact pain and dream outcome

Interview ideal clients. Capture the single headache they pay to solve and the result they truly want fewer compliance fines, a full sales pipeline, zero downtime. Phrase the outcome in their words, not in your internal jargon.

Bundle the core service with high-leverage bonuses

Choose add-ons that cost little to deliver but raise perceived value: templates, training sessions, quarterly audits, priority support. Bonuses should remove future effort or amplify the initial result.

Compress time and effort

Map your current workflow and identify bottlenecks you can automate or pre-build. Faster delivery (or progressive milestones) trims the Time Delay in Hormozi’s equation, making the offer feel more valuable without changing scope.

Add a confidence guarantee

Offer a partial refund, milestone-based payment, or “we work for free until it’s done” promise. Guarantees shift risk from buyer to supplier, raising the Perceived Likelihood of Success and justifying a premium price.

Price so the client gains at least a 3–5× return

Anchor against the value created, not your internal cost. If your service can save £200 k in annual legal penalties, a £40 k fee is compelling. Present a single up-front price or a choice of two tiers never a confusing menu.

Five illustrative offers

Business type Core service Bonuses Timeline / guarantee Resulting offer (example)
Digital agency Redesign and rebuild corporate website 12-month site maintenance, 3 high-converting landing pages, staff CMS training Live in 6 weeks or we waive final 30 % Launch a lead-ready site in 42 days, all upkeep included for a year, or you keep the code free.
IT managed service provider 24/7 network monitoring Quarterly security audit, incident-response playbook, on-site training day 90-minute response SLA backed by fee credit Sleep-proof your network with 24/7 cover and a promise: any breach we miss equals 3 months credit.
HR consultancy End-to-end wage-benchmarking study 6 salary-band templates, manager rollout workshop Findings in 30 days or refund 50 % Benchmark and adjust pay in one month tools and training included guaranteed actionable or half your money back.
Law firm Data-privacy compliance package Staff e-learning module, template DPIA forms, quarterly check-ins ICO-ready in 8 weeks or continued work at no charge until passed Achieve GDPR compliance by March with legal sign-off, staff training, and all templates risk on us, not you.
Accountancy practice R&D tax-credit claim preparation Cloud bookkeeping setup, forecasting dashboard, annual review call Claim filed in 4 weeks; fee contingent on credit approval Unlock R&D relief inside a month, modernise your books, and pay only when HMRC approves your claim.

Iterate and refine

Launch the first version, gather objections, and adjust bonuses or guarantees. Track close rate, average deal size, and delivery margin. When close rate exceeds 40 % at target price and fulfilment runs smoothly, standardise the offer and move to outbound promotion.

Conclusion

A powerful B2B offer is a crafted package, not a loose list of services. By clarifying the dream outcome, bundling high-impact bonuses, shrinking delivery time, and shifting risk with a guarantee, you transform “hire us” into an irresistible proposal. Follow the framework, test relentlessly, and your offer becomes the engine that turns curious leads into high-margin clients.

Keep learning

Marketing funnel

Your website, email flows, and remarketing all work together like a mousetrap. Build clear landing pages that convert, automation that nurtures leads, and a machine that drives discovery calls without you chasing people. Stop leaking leads halfway through.

Explore playbooks

Customer research

Customer research

Most customer research produces vague observations that sit in slides nobody reads. Proper research uncovers specific pain points, validates assumptions, and reveals what actually drives buying decisions. Learn to run research that produces actionable insights, not just interesting quotes.

B2B website foundations

B2B website foundations

Most B2B websites confuse visitors instead of guiding them. Clear structure helps buyers self-educate, compare solutions, and decide to engage. Build pages that answer questions, establish credibility, and make taking the next step obvious.

Lead nurture sequences

Lead nurture sequences

Your best leads go cold because you're not in their inbox when they're ready to buy. Nurture sequences solve the timing problem. Stay top of mind with automated follow-up that delivers value, handles objections, and keeps momentum alive between meetings, proposals, and decisions.

Lead capture system

Lead capture system

Capture mechanisms turn anonymous traffic into known leads you can follow up with. Make it easy for prospects to signal interest at any moment in their journey without creating friction or annoying people.

Related books

$100M Offers

Alex Hormozi

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$100M Offers

A practical guide to shaping offers that convert. Translate ideas into pricing, guarantees and copy you can test this quarter with real customers.

Dotcom Secrets

Russel Brunson

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Dotcom Secrets

Translate funnel templates into clean journeys. Focus on offers, sequences and pages that convert instead of tactics that age badly.

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Offer

Structure your pricing, deliverables, and guarantee into a compelling proposition that makes buying decisions easier and more confident.

Voice of customer

Capture exact language customers use to describe problems and solutions to write copy that resonates because it mirrors how your market actually thinks and speaks.

Email open rate

Track what percentage of recipients open emails to evaluate subject line effectiveness and list engagement rather than sending to unengaged subscribers who hurt deliverability.

Marketing Automation

Execute personalised, multi-touch campaigns at scale through software that triggers messages based on prospect behaviour and characteristics.

Personal brand

Build professional reputation through consistent content and engagement to attract opportunities and establish trust before commercial conversations begin.

Call-to-Action (CTA)

Craft clear, compelling prompts that drive specific user actions across platforms, from clicking through to converting.

Above the fold

Place critical information and calls-to-action in the visible area before scrolling to capture attention immediately when visitors land on pages.

Social proof

Display evidence that others trust and use your solution to overcome scepticism and reassure prospects they're making a safe choice by buying.

Mobile responsive

Ensure websites display and function properly on all devices to avoid losing mobile traffic that bounces from broken layouts or tiny unclickable buttons.

Usability testing

Watch real users attempt tasks with your product to identify friction points that analytics alone can't reveal and prioritise improvements that remove blockers.

Content calendar

Plan content publication in advance to maintain consistency, balance topics, and coordinate promotion rather than scrambling to create content reactively.

Page speed

Optimise how quickly pages load to reduce bounce rates and improve rankings since slow sites frustrate users and get penalised by search algorithms.